Ask HN: What do you use for a company wide documentation tool?
Right now we are trying to use the new Google Sites (and Google Docs) for internal documentation. The documentation contains guides for setting up and managing accounts within the application and is all internally focused.
Use do use Zendesk Guide (Their knowledge base solution) for our client guides along with some videos clients can watch to learn how to use the app.
Confluence is a possible solution that I've looked into, however, most staff bailed using Jira and are using Asana to manage tasks because Jira was too confusing for them. So Confluence would be too difficult for them to use.
What I'm curious about is what everyone is using for a company-wide internal "wiki" that most staff find "easy" to use and maintain.
On a side note, any suggestions on getting people to adopt a solution would be helpful as well.
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[ 3.0 ms ] story [ 22.1 ms ] threadIf your users insist on shiny UI, you will look elsewhere, but it's my first recommendation if the number of users doesn't get too high and you don't need all kinds of integrations into other Enterprise tools.
DokuWiki is good but it is aging. Wiki.js has user authentication against nearly 10 sources including LDAP, has WYSIWYG editor as well and access control for pages as well as easy to use interface to modify the menu list.
It also has automatic backup to many remote storage types and I'm just impressed how it has all I wanted but was hard to accomplish efficiently with DokuWiki and its plugins like having a working WYSIWYG editor.
And all are built-in and works as intended unlike third party plugins which might turn out buggy.