Ask HN: Is cold calling ever an acceptable marketing practice?
I know with absolute certainty that its target users would want to use it if they (a) knew it was out there and, (b) were able to learn more about it and/or see it in action.
I've tried AdWords for years and never had much success, and there's not much of a community that (like HN) which would create a real "buzz" about it. It needs to be actively sold to get the ball rolling.
I've been thinking about cold calling web development firms and offering them a free license for the software as well as free consultation about how it would work for one of their web development projects. But I HATE spam.
Is cold calling ever an option or is this is a black-and-white case of spam? Any tips or suggestions on how to make these calls, if you think they are OK?
Thanks!
11 comments
[ 53.7 ms ] story [ 172 ms ] threadThat way the clients find your business on their own instead of you "forcing" it to them.
First, if your product truly is amazing then there is nothing wrong with cold calling someone to alert them of it's existence. Particularly if you are offering them free use of said product. In fact, if your product truly would enhance their lives you owe to them to let them know about it.
If someone cold called me and offered me 25 hour days I would not call it spam.
Second, do your best to warm the cold call. At least narrow the distance between you and your prospects. You would be surprised at how connect you really are. Just remember specifically who your target is and how it can help them. Tell everyone you know to look out for these types of people and see if you can't get 5 minutes of their time.
Bottom line, targeting the right type of person with the mission of improving their lives is not spam. Mindlessly sending out requests to anyone and everyone is spam.
If you have a product targeting SMEs, then I would highly recommend you consider cold-calling. It's cheap, fast, highly effective and every owner/manager of such a business is used to fielding these calls.
I was able to consistently secure my employers £1k-£2k of business per week, selling a pretty mundane (non-tech) product. Not figures on their own that will make anybody a millionaire, but any early-stage startup should kill for that revenue.
Selling to larger businesses is more difficult and time-consuming, because it's rare/impossible to be able to get an instant decision over the phone. But it may still be worthwhile to try.
Making the calls is quite hard work. I crafted a rough script, but as I practiced more I'd deviate increasingly from it: it's important to sound friendly, confident and non-robotlike. And you've got to have a pretty thick skin, and accept that some days will be relatively barren. On the other hand, it's a great buzz when you get a few sales in a row :)
Good luck
Cold calling = sales
... And should be evaluated like any other sales vehicle. How much time & money is it going to take v/s how much revenue is it going t generate.