Facebook disabled my ad account for offering a $25 gift card for feedback

2 points by yuvalkarmi ↗ HN
In a search for product-market fit, I decided it would be cool to offer product managers a gift card to give feedback on our product, Simpo.

I posted on LinkedIn and my personal Facebook, and then decided to create an ad to get more eyeballs on it.

The ad copy, targeting product managers, read something like "$25 Amazon gift card for your feedback on Simpo (if you work in Product Management)" and linked to a Google form -- still live, here: https://forms.gle/EDfGFssskQpivb6dA

I woke up this morning to find out that Facebook, instead of approving / rejecting the ad, completely disabled my account. Their explanation:

"This ad can't run because it promotes products, services, schemes or offers using deceptive or misleading practices, including those meant to scam people..."

Feels like a slap in the face, because we're being genuine. Have you guys run into this before?

2 comments

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So you were ... offering compensation for reviews. I can see them having a problem with that.