What's the problem with background screening companies?

I dealt with a couple of them, and they were dangerously unprofessional.

One was emailing Word documents asking to fill in personal information while the footer of the same email was urging recipients to never share personal information by email.

Another one was asking US-specific questions while I was in Europe.

Their IT is abysmal and their English is barely understandable.

But they endure and manage to sell their services for dozens of years.

A collateral question is, why businesses do these background checks to start with?

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fatcatdogfat 6y ago ↗

I had a background check with a big company recently and it wasnt to much trouble, they asked for proof of this and that, i agree its definitly not pleasent and not the best way to start off with a company,

Another company simply asked for my credentials and then told me i passed it,

I assume its because new employee people have scammed companies during the past and these big companies get burned, so then legal counsel tells them they have to do these expensive/annoying background check on every candidate to prevent the 1/1,000,000 bad employees from getting in that aggregiously lie about theyre backgrounds and have malicous intentions.