Good for them! What most people doesn't know is that Radian6 founder, C. Newton, also founded Q1 Labs ( a successful security company ) and was kicked out of it a few years ago by the "board"...
Instead of giving up, he formed a new company and did very well for the second time.
I've often found Salesforce software janky and frankenstein-ish. Radian6 is a great acquisition but hopefully they won't try and marry it into some of their other software.
People use CDN to refer in shorthand to Canada, even though it's not part of any official shortening or abbreviation. The Canadian currency is officially abbreviated as CAD although many folks incorrectly think it's CDN. :-)
Interesting earnout structure for the founders, considering the company raised so little. I don't know how $14M over three years on top of $326M creates much incentive to hang around.
The first comment is fairly legitimate, if phrased vapidly. Social CRM is a real topic of discussion for anyone playing in the CRM space. If you look at classic customer acquisition and retention strategies, they are based on the data we were able to capture 5-10 years ago. It takes a while for "new" data (social media activity, in-depth demographic and financial information) to work its way into the practices of CRM users. There is a lot of opportunity to improve acquisition strategies by targeting the friends and influencers of customers (ie. Social CRM), but most of the major players have had trouble delivering on that promise in their products. The acquisition is a big deal and other CRM vendors will have to respond. The second quote you posted is indeed meaningless.
I'm excited to see if any of this money makes it back into the Maritime startup community.
This is an area where Ottawa does extremely poorly. Very little mentorship and money made it from the telecom generation of founders to today's generation.
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[ 19.7 ms ] story [ 944 ms ] threadInstead of giving up, he formed a new company and did very well for the second time.
congrats to the radian6 guys, and here's to hoping q1 labs is the next big canadian tech success!
http://startupnorth.ca/2011/03/30/salesforce-acquires-radian...
People use CDN to refer in shorthand to Canada, even though it's not part of any official shortening or abbreviation. The Canadian currency is officially abbreviated as CAD although many folks incorrectly think it's CDN. :-)
"SCRM comes of age in a big way by connecting inbound social media activity to customer acquisition and retention strategies... Congrats!"
"sf.com validates and values that businesses need to deploy a "listening platform" to monitor all forms of customer conversation."
marketing people are so cute
This is an area where Ottawa does extremely poorly. Very little mentorship and money made it from the telecom generation of founders to today's generation.