Ask HN: Example of a chatbot in a business use case that doesn't suck?

3 points by ian0 5y ago ↗ HN

Honest question, genuinely curious. Ive never ever seen something that rivals an FAQ, never mind a human.

The best I can seem to find gives a list of clickable links (like a telegram bot) but at that stage its like your designing 1990s WAP pages so may as well just bite the bullet and make it a website.

4 comments

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gavribirnbaum 5y ago ↗

Sales sequences. We are building this chatbot for LinkedIn outreach. You can check it out at https://wcurl.io

Wavum 5y ago ↗

I like your site but you shouldn't implement a custom scrollbar, that's horrible usability wise.

When I scroll, I think something is off on because it doesn't behave like a normal site would.

sunnyhan 5y ago ↗

Drift's NLP for customer service workflows ends up being pretty nice.

https://www.drift.com/automation/

hargup 5y ago ↗

https://experience.helpshift.com/free-trial/

Helpshift provides chatbots for customer support. We realized a fully automated experience doesn't work, so focus on automating tedius stuff so that the human agent can focus on part which actually require a human agent.