Gitbooks has terrible support and product is buggy alternatives?

6 points by dot1x 5y ago ↗ HN

I've decided to use Gitbooks for a project, but I have constant Github sync issues. I've been ignored by support for 1 week. Every time I manage to get in contact with somebody they keep repeating that "well you initiated contact during the weekend so that's why our response time is long". They seem to forget today is thursday, which is well into the week...

Anyway, I need to absolutely find an alternative as I don't see any reason to use this garbage.

Is there anything out there that is a WORKING Gitbook essentially?

6 comments

[ 5.8 ms ] story [ 21.9 ms ] thread

cocktailpeanuts 5y ago ↗

just run your own, it's not that difficult. Things like https://docsify.js.org/#/ are very easy to use and you can host them on Github pages for free.

acemarke 5y ago ↗

Highly recommend Docusaurus, published to Netlify. We use it for the Redux family of libraries (Redux, React-Redux, Redux Toolkit), and have been very happy with it.

verdverm 5y ago ↗

I'm a fan of Hugo and the Docsy theme

aosaigh 5y ago ↗

It’s also outrageously expensive if you are a small team. $40+ Per month is the lowest subscription. I now use Wiki.js which isn’t nearly as polished but is free and promising

miguendes 5y ago ↗

I've been using honkit, which is a gitbook fork. [1] https://github.com/honkit/honkit

Docsify has a very nice UI, but never used it.

atsaloli 5y ago ↗

I use https://www.softcover.io/

Fantastic support and it works great.