Ask HN: Win 7 installation - misleading about multiboot?

2 points by neilxdsouza ↗ HN
I am working on a compiler which i need working on linux and windows. I have been developing on GNU/linux all this time, but decided to now check that it works well on windows too. So I purchased a copy of windows 7 Home premium - and installed it on my laptop.

It had 12 (1-3 primary and 5-13 xtended) partitions and I have 3 GNU/linux variants installed on it (you never know what you need on a rainy day)

When you reach the install screen on windows 7 there are 2 links below the "Install Now" button.

1. What to know before installing windows 2. Repair your computer.

I clicked on the "What to know ..." link and it has a note like this.

Heading: "To install a custom (new) version of Windows 7"

Note: "Use custom when you want to replace your current operating system entirely; When you want to keep your current operating system and install Windows on an available, separate partition of your hard disk (multiboot); or when no operating system is currently installed"

When I read this note I was happy, because it meant that I would not have to tweak with the boot loader after installing windows.

However after it finished the installation, there was no option to boot linux.

I called up microsoft support - first in the US and then in India (this number +91 80 40103000).

In india i spoke to Shruti and then a technical supervisor Sudhakar Bhagavanth - the IVR number is: 110414013468005

I pointed out the text to them, both of them made me put in the installation DVD.

They said that I had installed windows over my linux partiton etc - i said no, the windows 7 installation is not honouring the multiboot which was shown on the initial screen. I had various arguments with Sudhakar - he first tried to argue that multi means 2, then said it did not work because i had 3 installations of linux, but would have worked it i had say 1 Mac OS, and 1 Windows and 1 Linux, but not 3 versions of Linux, about how I had installed windows on the linux partition, or Other operating Systems means Windows XP ( it is clearly written in the note " ... keep your current operating system ") - My current operating system is linux.

No, dont believe me - it's all recorded on the call and that tape is in the call center.

I feel that the information presented in the note is misleading and thought I would post here just to figure out if others feel the same or is it just me.

2 comments

[ 0.36 ms ] story [ 19.8 ms ] thread
A couple of things.

This is a terrible wall of text that's really hard to read.

Your asking a support question and this isn't the forum for that, I'd try LinuxQuestions.

Two quick notes, look for a partition recovery program (TestDisk from cgsecurity maybe). Also Windows installations can get wrongly marked as "recovery" by Grub (a popular boot manager).

Lastly, I flagged this.

Sorry about the formatting. My main gripe was about the misleading multiboot mentioned in the Windows 7 pre-install notes screen.

Edit: I fixed it and removed the non-relevant tech question.