Ask HN: What are the unaddressed problems in fintech today?

1 points by andher ↗ HN
Seeing if I can get opinions from people working in different areas of fintech or people using fintech products. What problems currently exist from your point of view and experience?

I understand that fintech is a broad term, I didn't want to narrow onto a niche to solicit wider conversation. Particular niches could include banking, wealth management, debt or credit management, budgeting, payment api / integration etc. I'm not sure myself.

1 comment

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Oh don't get me started ... just read through the T&C of the "banks for millenals".

- fake crypto (in reality it's CFD but they market it as crypto) (revolut)

- exchange rates worse than MasterCard for non-major currencies (revolut, just read their forums)

- blocking your account and requiring further documents (KYC, AML) if you want to access your money after you deposit more money

- exchange rates not public anymore (today exchange rates are accesible only to customer, not public) (revolut)

- no online banking, android/ios only

- when you start utlizing the cheaper services they actually provide you get harrased by the "compliance team" (because their are losing money so they can compete) (bunq, monese)

- low limits and when you reach your limit your account get be terminated (monese)

- no free API accessible to the customer (just some oauth api you can not use)

- expensive fees (transwap, ofx)

- horrible support

- no airgap security (think german PhotoTan or dutch ING scanner)

- expensive ATM withdrawals