Our YC Interview Experience
2. the interview was exhilarating to say the least. like other groups (i think), we got in about 25% of what we wanted to say and the 10 minutes felt like
3. we wanted to discuss our different pricing model options, our ability to license our technology and partner with different white label ticketing system solutions and talk about how we've got 4 more hackers who we just brought on board but that we didn't have come to the interview and we got to none of that. i think yc was concerned that we actually had 5 founders, which we dont. We just brought extra folks from the team so careful about doing that bc you likely wont get a chance to introduce them as non-founders. we didn't start out with a pitch and we didn't show our demo. PG launched right into the questions and we were off and running.
3. i think it's important to keep in mind that PG and co. have strong reasons for asking the questions they do. they usually get right to the heart of the matter and in our case, our entire conversation basically centered around 2 key points. i would say the conversation was fairly cordial for the most part and was way closer to a lively discussion that to an interrogation. i think personally i talked too much and listened too little (hard when you're excited about the discussion, but something to keep in mind).
4. how did we do? well, we definitely didn't hit a homerun but i don't feel that we totally crashed and burned either. from what i've heard from yc alums, almost no groups that think they killed the interview get accepted, so i guess we've got that going for us.
5. we hung around yc campus for a couple hours after our discussion with YC partners and it's awesome to network and meet all these exceptionally talented and intelligent people doing exciting things. Not only that, but Amir, one of the founders of another yc applicant company, i think called tinkerheavy, already introduced our team to a MIT buddy who works for the Houston Rockets business strategy group on ticket pricing, partnerships with vendors and providing business intelligence to the Rocket's their various biz units.
looking forward to a phone call this evening but even if we dont get it, the experience and the people you meet make it worthwhile.
14 comments
[ 2.8 ms ] story [ 55.0 ms ] thread(I'm not knocking your product, b/c I'd love to use it once it becomes a available).
Also, ticketmaster is required by their existing contracts to return all unsold tickets (and they sell about 70% of the tickets) and $$$ to the venue for tickets they did sell for the venue 2hrs before game begins. We will fit into the ecosystem at game start and will be selling any unsold venue inventory (including the inventory sent back from ticketmaster).
From our conversations with industry consultants, ticketmaster is a mess, built on old technology and given the size they have reached with merger with Live Nation they would have a lot of trouble managing a real time tech given their tech foundation. They are focused on their core business and for them to get into upgrades with mobile technology would strain them too much at this point. More importantly, most fans we talk to hate ticketmaster- notably due to their unreasonably high fees due to their top position in the industry.
We are approaching the problem of empty seats from a social angle and looking to create a social engagement fan platform where fans can do everything from our mobile platform from winning a free upgrade, to ordering concessions, to finding their friends and upgrading to a seat near them. We understand social networks and how to drive increased spend thru smart marketing such as competitions vs. other team's fans in the stadium, promotions with budweiser and so forth.
This is not either ticketmaster's or tickets.com's core business or even one they have indicated an interest in. We see a huge opportunity here and hope to become the provider of in-game data analytics from how the score, time left in game, weather, player injury during game, etc effect prices of their tickets. Since we will be facilitating and tracking not only where a fan is initially sitting but also any activity they engage, including moving to a better seat, it will be easy to collect a ton of useful data.
There are about 150 ticketing systems out there, tickets.com being one of the major ones and there is a lot of fragmentation and chaos happening in the industry. We want to provide an option for white label ticketing system providers (white label just means they sell thru the venue's website rather than their own like ticketmaster.com does) to license our pogoseat platform or just the ticketing upgrade saas.
So if we execute correctly and bring enough value from the fan interaction, social engagement and excitement angle we will be partnering with someone like tickets.com rather than competing against them.
Look forward to feedback.
Thanks!
As Abel said, the 800 pound gorilla in the room, LiveNation/Ticketmaster (around 3000 venues) is having enough trouble just trying to put out daily fires, thus effectively stifling any innovation designs they may have.
Being able to sell them at discount allows stadiums/venues to gain revenue they otherwise wouldn't have.
Side note: How about integrating selling your Premium seat half way through or maybe trading?
Here is my situation - I have seasons tickets to the Toronto Blue Jays in the upper deck. The tickets are worth $12 bucks each game, but I only pay $1.35 with the seasons pass (no joke). If person X doesn't sell their ticket on Stubhub by gametime, I get a text message or push notification saying that I can upgrade my seat for $10 to sit 10 rows from first - I'm doing that for sure. But if its at all close to the original price then not a chance. I'm thinking it would have to be under 25% of original price for me to budge (I'm cheap)
From a team perspective, wouldn't this encourage people to get worse seats and gamble to try to get better ones?
Just something to think about
that's a hell of a discount, nice! Then again its the Blue Jays.. we just spoke with the Rockets today and they related that the average ticket price per game for their season ticket holders is about 20-30% lower then if you just bought a one time regular game tickets.
thanks for the input.
-abel
Keep in mind that in alot of good markets (I'm used to hockey in Toronto) that seasons tickets are given in advance to scalpers, who sell them for above face value!
Paul didn't think we sufficiently convinced them how our seat upgrade pricing strategy was going to work, which i dont feel we did either, and that we wouldn't be able to reach an optimal price discount % that works for the upgradeable seats without diluting regular ticket sales. valid concern.we were not prepared to answer both of these questions satisfactorily during our time with them.
Lets consider a 0% discount to what the ticket would cost to purchase by an individual fan, perhaps we may find pricing is optimized somewhere between there and the minimum price threshold that must be paid in total by an upgrading fan which is the price that upgraded to seat costs a season ticket holder per game on average.
We can and will increase revenue streams for the venues and sports franchises. Price discount on seat is not necessary if demand or the venues preference doesn't dictate the need. We will be making money in other areas outside of seat upgrades such as in-game data analytics we will be able to collect and down the road from a revenue share with other 3rd party developer apps that sit on our pogoseat fan entertainment platform and make a fan's experience at the game more engaging, entertaining and memorable.
So below is our response to Paul, still learning as we go along too so feedback or any critiques are welcome and appreciated.
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thanks for your time. we apologize we were not able to communicate more clearly our strategy of generating additional revenue streams for venues. your comments will absolutely help us in our future talks with venues.
1. we understand what you're saying. i believe you think that upgrades will incentivize fans to buy cheap seats and then upgrade and that the total dollars of those 2 tickets will be less than if a fan bought a good seat to start with. this is a valid argument and one we've thought over and talked to numerous venues with.
2. both seat upgrades and dynamic pricing are different solutions to the same problem. we are of the opinion that dynamic pricing is a long way from completely eliminating empty seats. if ever. i think both elements will play a part in maximizing venue revenue.
3. the venue has the option to simply charge the actual price difference between 2 seats (0% discount). some scenarios where this may come into play include:
4. bottom line is that fan's emotions and actions change once in the game (especially after a few beers and when the game is close).5. lastly, you mentioned today that you were worried that investors would be pushing us to move quickly, while it's in our interest to move slow. fortunately for us, we have plenty of investment capital and the huge allure of yc to us was your mentorship and the resources that the yc network could provide (inclu...