A Google spokesperson attributed the outage of “approximately 45 minutes” to “an internal storage quota issue”. The statement said “services requiring users to log in experienced high error rates during this period”. “All services are now restored”, it said, apologising to everyone affected and promising a “thorough follow up review to ensure this problem cannot recur in the future.”
Google first acknowledged there was an issue in relation to Gmail, and for some time, the status page showed red for most services. “We’re aware of a problem with Gmail affecting a majority of users. The affected users are unable to access Gmail. We will provide an update by 12/14/20, 5:42 PM detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change,” said an update on the Google Workspace Status dashboard, posted at 5.25PM IST.
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[ 4.1 ms ] story [ 16.8 ms ] threadGoogle first acknowledged there was an issue in relation to Gmail, and for some time, the status page showed red for most services. “We’re aware of a problem with Gmail affecting a majority of users. The affected users are unable to access Gmail. We will provide an update by 12/14/20, 5:42 PM detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change,” said an update on the Google Workspace Status dashboard, posted at 5.25PM IST.