You don’t understand how a user injuring themselves with a product, and the company selling the product deleting his account, bricking his device, deleting all of his content, and not refunding any of it is bad?
Replace VR by earphones and see how ridiculous that sound.
The guy obviously went full retard toward a wall and is obviously lying and trying to blame Facebook because its what's everybody likes to do these days. (And I would do it too if I was him lol)
Read the longer set of responses. It is quite possible that FB deleted the account prior to the injury and for reasons related to posting content that would result in anyone's account being deleted.
It sounds like the "other reasons" that people are speculating on (without evidence) are that he might have clicked the Like button on some edgy content? That's a lame reason to take away hundreds of dollars of purchases from someone.
TBH it sounds like a lot of those people on reddit are basing that speculation off of a misunderstanding of the TOS page. "Here's some but not all of the reasons why Facebook bans accounts" is a far cry from "Your account was banned for this reason"
Edit: it looks like the reddit comments accusing the guy of being a white supremacist were taken down so I don't know if we're referring to the same thing. OTOH, Facebook has told people that posting pictures of competing VR hardware is a TOS violation for guns so it's probably just some crappy automated system that got tripped https://www.reddit.com/r/oculus/comments/jxd3tl
In my opinion the story isn't about what was done to 'deserve' or to not deserve the ban, it's that there doesn't have to be any transparency, accountability, or anything of the sort.
Now that bans from services can delete peoples' games they have purchased, photos they have stored, notes they have taken, and, well, everything else, it would be nice if we started paying attention to how little rights consumers have here more.
That is speculation. We have no way to know what led to the ban. The person who is banned has no way to know, either. Facebook has given no indication.
When Twitter bans or suspends someone, they say which tweet(s) broke the rules, and which rules were broken. There is no reason why Facebook cannot do the same. It would clarify rightful bans, and make contesting wrongful bans easier.
Bricking someone's $300 device like this without warning or recourse is incredibly anti-consumer.
Is it reasonable at this point for any company to retroactively brick a device and delete purchased software products without providing a reason, and a refund for the physical device?
For the software I’d want a refund but given that companies have taken to claiming all software sales are “licenses” that can be revoked, and lawmakers seem willing to accept that, I have little hope to see refunds happen.
I don't have an Oculus but have heard good things about it. But I can't get one because my Facebook account was similarly shut down without explanation in 2019. Despite its age (15 years) I barely used it, let alone for anything "controversial", but did regularly log into it. I repeatedly tried to verify my identity by submitting an image of my driver's license, without any response.
I don't want to create a fake new Facebook account. I want my own back.
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[ 2.4 ms ] story [ 43.0 ms ] threadhttps://www.reddit.com/r/oculus/comments/kg1761/after_postin...
You break your game with a bloody headset ? At that point it's called Natural Selection.
They are actually protecting that ------- by deleting his games. Is it just the problem of the refund ?
The guy obviously went full retard toward a wall and is obviously lying and trying to blame Facebook because its what's everybody likes to do these days. (And I would do it too if I was him lol)
I have 0 sympathy for this guy.
Read the longer set of responses. It is quite possible that FB deleted the account prior to the injury and for reasons related to posting content that would result in anyone's account being deleted.
TBH it sounds like a lot of those people on reddit are basing that speculation off of a misunderstanding of the TOS page. "Here's some but not all of the reasons why Facebook bans accounts" is a far cry from "Your account was banned for this reason"
Edit: it looks like the reddit comments accusing the guy of being a white supremacist were taken down so I don't know if we're referring to the same thing. OTOH, Facebook has told people that posting pictures of competing VR hardware is a TOS violation for guns so it's probably just some crappy automated system that got tripped https://www.reddit.com/r/oculus/comments/jxd3tl
Could be a mis-trained image classifier that triggers on black pistol grips.
Now that bans from services can delete peoples' games they have purchased, photos they have stored, notes they have taken, and, well, everything else, it would be nice if we started paying attention to how little rights consumers have here more.
When Twitter bans or suspends someone, they say which tweet(s) broke the rules, and which rules were broken. There is no reason why Facebook cannot do the same. It would clarify rightful bans, and make contesting wrongful bans easier.
Bricking someone's $300 device like this without warning or recourse is incredibly anti-consumer.
Is it reasonable at this point for any company to retroactively brick a device and delete purchased software products without providing a reason, and a refund for the physical device?
For the software I’d want a refund but given that companies have taken to claiming all software sales are “licenses” that can be revoked, and lawmakers seem willing to accept that, I have little hope to see refunds happen.
I don't want to create a fake new Facebook account. I want my own back.