Revolut, the Nightmare Ever Ends?

I'm a normal person, working my ass off with software dev and traveling and because I'm working online, I choose Revolut as my new bank because, why not?

After waiting many days for a SWIFT transaction with my salary there, I never got it.

My employer transferred the money late because revolut sucks and account top ups don't work so I advised them to do a SWIFT transaction, to my demise.

I'm a patient guy, I waited and waited till I decided to finally make a complaint to the revolut support.

Of course I had to wait more for "Transfer team" to respond to the support guy, who was very kind to tell me, there is no timeframe for their response.

They notify me after a few hours and they got NOTHING.

They never received the transaction and they are already pointing fingers at the other bank.

Now of course I double and triple checked the bank statement and every detail is correct.

The sending bank states the funds arrived on the 16th and the transfer is not recallable because the funds arrived already, 2 days after transfer.

Revolut claims on the 22nd that the funds never arrived to them.

Of course the tech support guy is not helping much. In case of stolen or lost funds I always notify the police which they really don't seem to want but It's the only way to activate insurance , so wtf is going on? Are they professionals or its an elaborate scam?

I'm waiting for 2677 dollars and 40 cents so I can pay my fucking rent and buy food but I get none of that with revolut.

Is this what I should expect from an online bank in 2020-2021?