Poll: Do you agree with Amazon, Apple and Google cutting off Parler?

54 points by igravious ↗ HN
I am very very curious about the exact breakdown of opinion on HN about this topic.

As evidenced by the recent article "Tim Berners-Lee wants to put people in control of their personal data" https://news.ycombinator.com/item?id=25728504 the tech industry is going to have to figure out what to do about all the problems surrounding online advertising, identity and social media.

Many have long called for a federated approach to social media and online identity, along the lines of what happens with international telecommunication and the ITU. Also we should note that FOSS works because it piggy backs on international copyright legal frameworks. Perhaps we need a proliferation of bespoke social media licences? Though honestly, my imagination is not up to the task.

Anyway, please participate so that we can get a good picture of what people here think.

143 comments

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private corporations are taking over america. Soon there will be no country.
I’m unreservedly no.

However I have sympathy for those that made this decision: The federal government is under control of one party now - they know that Clipper Chip 2.0 is a possibility.

And the fact that there are unmoderated calls to violence and to overthrow our government had nothing to do with it?
This didn't actually happen on Parler.

Calls to violence are against their ToS and bannable. The scary screenshots you saw were self posted and screenshotted before they could be reported and taken down. You could do the same thing on Twitter / Reddit / etc.

It's great how collectively nobody has any clue how to balance freedom and security at scale
No. How does one vote?
Are you using a HN client? Possibly it doesn't support polls. On the HN website you can vote in the poll.
Honest question: Who decides? How do they decide?
The same people who decide my opinion
In Germany, we have a proverb that roughly translated says:

"Whose bread I eat, those song I sing."

It took me some thought to figure out what it meant: You support those who feed you.
I don't know but this is obviously coordinated, so someone does, and that person or group has too much power.
yes, with caveats.

my opinion on these kinds of topics is always the same. do I object that amazon, apple, and google have kicked hateful content off of their own properties? no. do I object that getting blacklisted by a few large tech companies is effectively getting kicked off the entire internet? very much yes.

Yes exactly it proves their "monopoly" and will invite antitrust actions in near future. So few individuals shouldn't wield so much power particularly given that they aren't elected even if in this instance they may be correct.
The walled garden app stores are a problem, and it's a problem Progressive Web Apps can solve -- Google and Apple should be required to make PWAs easier to use and more accessible for non technical people. But it is possible to use Parler's PWA, and it's been a bit hilarious watching folks try to explain to each other how to use it.

But there are plenty of other places for Parler to host, register domains, etc. There are at least dozens of hosting companies that can do cloud hosting at the scale they need (which isn't exactly huge despite the hype), there are hundreds more that could be used in tandem to cover their needs. Either Parler's inability to handle these moves is a result of them being incapable or unwilling to take slightly more effort in hosting than launching Amazon or Google server instances with a click, or there's an unprecedented amount of unity in companies against Parler. The Gab is still up, Pirate Bay is still up, 8Chan still finds its way onto the internet.

The internet is still decentralized. It's the super easy hosting part of the internet that is centralized. It's the hosting that's big enough they don't notice or have any questions about what they're hosting. Parler ran out of hosting companies they could quietly hide inside without someone noticing what they're doing, and in order to find hosting again, they'll have to have an actual conversation with a vendor that sees what Parler is doing and is OK with being a part of it.

These are most of my caveats.

One other: there is a caveat of “given that the system works the way it does right now,” where there is sort of a wild-west approach to these types of big communities, then yeah Google is the sheriff of Play Store and Apple is the sheriff of App Store and Amazon is the sheriff of AWS and they set their rules about how much trouble they want on their streets. But if the overall system were fundamentally different[1], then I would not be so sure; there might be some sort of “due process” expectations then which do not exist for me now.

[1] As it may well have to become—those cities were effectively governed that way given population sizes of, what, 10,000 or so? If you have 100 million users and 0.01% of your users can code apps, you have easily that many app developers you have to wrangle.

I have no particular comment about Parler specifically, but in the general case:

Suppose you're a single-person startup of an app called "Speak!". Speak! is pretty niche, but one day, a group of the X-People are ostracized on all the popular forums: Reddit, Twitter, Facebook, etc.

Because Speak! is the only remaining bastion for the X-People all of them flock to Speak!. Let's say the X-People say things that aren't exactly popular among those who are not X-People.

BigCo claims that Speak! is not properly moderated. You say that you're only a single person and a certain level of moderation cannot be expected given N number of employees.

If BigCo bans Speak! on the grounds that Speak! is not sufficiently moderated, would that mean that any small person operation who operates a surprisingly large userbase cannot operate?

I think there should be objective quantitative measures that any company can use that's applied evenly across companies. Should a company with 10,000 moderators be held to the same standard of moderation as an extremely popular forum with only a single moderator? You decide.

This isn't "things that aren't exactly popular". This is organizing an insurrection against the government and advocating for violence against groups and individuals.
I understand, but that doesn't really have to do with the point I'm trying to make. Even if you use "organizing an insurrection against the government" as your baseline - is a single post on Facebook/Twitter enough to justify banning? Obviously not - the question is what metrics are acceptable given a certain level of capability by the forum/company.

Only so much moderation is possible given a certain amount of moderators and company resources. Are these rules inherently biased against smaller companies?

What "single" post are you talking about?

Parler had thousands of offending posts and users and refused to moderate at all after being told to to be in compliance with various ToS.

It's no surprise that Amazon, Apple, Google, Twilio, etc., do not want to be associated with or support violent seditionists.

Whatever metric you need to hit to be linked to a group of people who rioted in the capitol building of a superpower state I presume.
And Twitter hosts leaders of terroristic regimes. It remains unbanned. What, exactly, is your point?
As far as I understand, that is basically what happened to voat. Which (voluntarily) shut down about a month ago.
Parler got deplatformed more for a refusal to moderate than an inability to moderate.

They explicitly chose to retain the content

If you want to operate a social network (and can spin up to arbitrary user loads thanks to the magic of containers and cloud services), then you need to consider the possibility that your site might get jacked by a set of very difficult users.

Unfair to smaller firms? Maybe, but the phrase 'don't bite off more than you can chew' comes to mind.

Unsure. But perhaps more important than yes or no is that the internet shouldn't be so centralized that these companies can make a choice with such a big effect.
In this case Parler already had a policy in place that banned posts calling for violence / anything else the breaks US law as well as report buttons in place to report it (Reddit and Twitter use similar systems), but there has been enough gaslighting in the media that voted "yes" in this poll never even bothered to look at their ToS prior to voting.

You can post ANYTHING YOU WANT that's awful on Reddit or Twitter, then immediately screenshot it before it can be reported / cleaned by mods and scream "They allow hate speeeeech!" like they've done to Parler.

The companies made a choice based on their political views, not based on public safety / ToS violations and THAT is why have centralized duopolies on social media is so dangerous in the USA.

I support Apple and Google. I'm hesitantly on board with AWS and I'm worried it's a slippery slope when infrastructure companies give the boot. I then thought about other instances where I'd support it. If an AWS instance was being used to spread malware, I expect them to take it down - even though it's all just bits and cycles from an AWS perspective.

I do hope we push back hard if this ever gets out of hand.

Not sure we want to set a precedent for tech companies getting to silence whoever they choose, but tech companies should have the power to effectively censor SOME things (child porn, for instance).
Conflating this issue with censorship is a false equivalence. This should purely be viewed through the lens of freedom of association.
unreservedly no. This is ridiculous. These people won't be happy until all sites are democrat sites saying the same thing.
We should just allow white people to say the N-word so everyone can be happy again
> please participate so that we can get a good picture of what people here think.

why would you expect an honest answer to this poll?

Why wouldn't you expect an honest answer?
Because your vote is just as anonymous as your upvote history, which is quite a bit more private than your comment history.
Until[1] HN is hacked and all the upvotes history is leaked.

[1] Assuming there are no intelligence agencies peaking at the traffic and login it on real time.

If you are that level of paranoid then you shouldn't have an HN account to begin with.
I am no Trump supporter or conservative - I find it ridiculous that I feel the need to preface that - but I can’t be the only one that is surprised at how willing people are to accept Big Tech becoming the arbiter of truth and acceptable political viewpoints.

From the calls to violence on Facebook, to the terrorists on Twitter, to the hardcore pornography on Reddit, plenty of platforms break Apple’s, Google’s, or Amazon’s ToS. I don’t know how one could possibly argue that Parler isn’t being singled out.

Today it’s Parler. Tomorrow it will be whatever ideology the megacorps find inconvenient.

If anything, this whole saga underscores the need for decentralized social media and having control over our own devices and the apps we are allowed to install.

I’m genuinely surprised. HN is the last place that I’d expect to be comfortable with our snowball into a corporate dystopia.

Parler refused to even try to moderate posts and users calling for violence.

This isn't about ideology, except in cases where an ideology is calling for violence.

Parler was given 24 hours to come up with and implement a moderation policy. They might as well have received no time at all.

Edit: it turns out Parler actually did have policies and moderation against violent content

And what use is having a moderation policy when it isn’t getting implemented anyways? KSA can still post on Twitter. Hardcore pornography will continue to exist on Reddit. Users will continue to insinuate violence on Facebook.

I can't speak for others but I marked "unsure", not because I'm "willing to accept Big Tech becoming the arbiter of truth" but because Big Tech is that arbiter already. Everything from who gets a blue check mark to how the algorithm sorts your feed creates and feeds your concerns and beliefs.

I honestly think this discussion "should they or shouldn't they ban x" is a poor framing of the discussion we should be having. It implies media companies can be unbiased. It implies there is some democracy implicit in social media. It implies that the right virtues can make social media work. I don't think any of those things are true and I don't think we should have a discussion that allows their presumption.

What people are doing on Twitter isn't new. What Twitter is doing isn't new. What people on Parler are doing isn't new. What Parler is doing isn't new. People who believe it is new simply have an incorrect understanding of history. They underestimate the gross bias in media historically. They underestimate the volume and extremity of seditious communication and activity. They underestimate the violence and frequency of political unrest.

If we want to have a real conversation about disassociating power and speech, disassociating money and speech, disassociating status quo and speech, I think that's a worthy conversation. The rest of this is red meat for slacktivist posters.

forcing voters to shut up in a time of increasing polarisation will always get you more polarisation, or worse.
I'm not sure I follow. To me, recent polarization is a product of echoChamber * confirmationBias. e.g. (1) I subscribe to a trustworthy information outlet on $PLATFORM that reflects my beliefs. (2) I am recommended related untrusted content to increase my engagement with $PLATFORM. (3) I do not verify the related content because it reflects what I already believe. Rinse, cycle, repeat. Forcing voters to "shut up" means only allowing information to be shared by trustworthy sources. Over time I suspect that decreases polarization, at the expense of free speech.
Voters are not forced to shut up, though. A big portion of them are just mad that a) other people don't want to listen to them or b) that they're asked to express themselves without being extremely rude or aggressive.
Yes - Apple/Google should be able to cut off Parler from their own stores.

BUT.

Parler should still be available via 3rd party stores if the user so chooses (which isn't possible). Here we have a case of big tech acting against the will of the user "for their own good" which I fundamentally disagree with. I own the device. I should have the right to install anything I want on it, even if the company that makes the device deemed the thing I want bad for me or for society.

Amazon should not be able to kick services off of AWS they don't agree with. That's entering cloudflare/daily stormer territory and is a dangerous precedent. I prefer the "infrastructure" layers of the stack to be net neutral.

You can still sideload apps on android can you not? So you're really talking about Apple.
I find the particularly libertarian mindset of the hackernews audience really fascinating here. If a group of neo nazis were organizing an attack on people in a hotel room, wouldn’t the hotel be allowed to kick them out? Or the same situation with a landlord and their tenants?

People keep bringing up ideology. This isn’t really about ideology, this is about violence. Parler was being used to organize violence.

Twitter, Reddit, and Facebook all have been used to (successfully) organize violence and still exist. They all host - and continue to host - content that violates the TOS of Apple, Google, and Amazon.

I think it takes particular mental acrobatics to say that Parler has not been unfairly singled out here.

> Parler was being used to organize violence.

So are Twitter, Facebook, Whatsapp, Telegram, ...

IMO criminal behavior on social platforms should be investigated and prosecuted by the police and FBI etc. The same would presumably happen in your hotel analogy. Shutting them down doesn’t help with that.

In addition, social platforms of a certain size IMO should be treated more like a public infrastructure, because that’s what they effectively serve as. That’s a complex topic though.

Yes, with caveats. You do not have the right to scream "fire" in a crowded theater. Continuing to incite insurrectionists seems to be screaming "fire". But should a private company be the judge of what is this line?

Not sure if that is the current interpretation of "with caveats" means

I think "with caveats" means any caveats you might personally hold.
These companies are ultimately in the business of staying in business. A governmental overthrow is bad for business so its stopped. It all makes sense and seems good. The only concern is if the government goes off the rails. But thats on the people of the nation.

All seems to be working properly.

> But thats on the people of the nation.

I think there is a very real concern that when the time comes, it will be impossible to organize a revolution against a tyrannical government due to reliance on centralized and regulated social media.

No, with caveats.

Apple and Google, fine. That’s distribution. They have a lot of distribution power, but that’s an antitrust question.

AWS pulling the plug is infrastructure being yanked, and that’s more concerning. It takes Parler off the web. That’s closer to silencing than removing an amplifier.

Nobody should be forced to provide services to the likes of Parler. But cutting them off with hours’ notice is excessive.

AWS can cut off service for copyright complaints. The company I work for gets complaints these all the time and our service time to remove the data/images is pretty small.

If the activity is illegal, AWS can cut off service.

Yeah, but I think this is case where it is at best illegal because of belief that they cannot adequately police their content... that seems like the kind of thing you could give them a lot more lead time on and give them some practical transition options (like, your content isn't deleted, but we're not going to route any traffic to public IPs). I mean, it's a belief, not even something that they have really evaluated and dealt with legal consequences. You might think they are entitled to at least prove that the belief is incorrect.
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I believe companies should have a right to have a terms of service and to act on those terms of service. They do it every day. Parler can still buy some servers and host a website and use mobile web. If Google took the step to block them with Chrome then I think I would have issue with that.
> Parler can still buy some servers and host a website and use mobile web.

Does renting Linode VMs or Digital Ocean droplets count? Because they can cut Parler off just as easily as Amazon. Do they literally have to buy physical servers and host them on their own property somewhere? But then how do they get connected to the internet without going through some privately owned ISP that might cut them off? How do they register a domain without using a private corporation?

Basically, I'm asking how you can realistically "self host" without going through a private corporation that might decide to cut you off at some level in the stack?

What's you're describing is exactly what Gab did. Then the cancel crowd went after their payment providers and upstream internet providers.

Even if you own your own datacenter, you still need peering and a way to accept payment.

The payments system (along with the ISPs) need to become a public utility. For ISPs, the least "socialistic" way is for them to operate like Energy Utilities, but IMO, the would be better off being a single provider, fully publicly provided for free.

For payment systems: also easy... everyone has an account at the Federal Reserve offered free as a public service (but with no overdraught or lending services). Payments are processed via SWIFT/ACH for the banks right now and that service should be opened up to all Americans without a bank or Card Services intermediary.

The progressive left has advocated for things like this for decades. Now it is affecting the right, but it's hard to have sympathy as they have been corporate sycophants for decades.

> Basically, I'm asking how you can realistically "self host" without going through a private corporation that might decide to cut you off at some level in the stack?

You can’t, and that is the problem with allowing Big Tech to be the arbiter of truth.

"...allowing Big Tech to be the arbiter of truth."

Absolutely. As I see it, one of the single biggest problems with the internet has ALWAYS been that users always have had to go through third parties—hosting sites—to gain access to the internet.

Essentially, for the vast majority, the internet does not and cannot provide unfettered access to the internet in the way that a city's Public Commons would have done in years past. The fact is that the technical infrastructure for users to bypass ISPs, social media etc. just does not exist to the extent that would allow millions to do so. As users have no guaranteed [legislated] right to access the internet's Public Commons, they're always going to be at the mercy or discretion of the party who allows them access.

As we've seen in recent days, this is a terrible state of affairs for users, as it clearly demonstrates how the owners of these access points have ultimate control over access to the internet. The fact that the US president has been censored on the whim of a gatekeeper's CEO amply demonstrates the fact. This is an intolerable* situation and ultimately it has to be rectified if we are to have a free and open internet.

Of course, governments love this situation because channeling users through common access points such as ISPs allow them to more effectively monitor and control internet traffic.

_

* Please note, I'm not describing this situation as intolerable because I'm a supporter of President Trump. The fact is that I'm not a Trump supporter but my position is more along the line commonly but wrongfully attributed to Voltaire which is that "I disapprove of what you say, but I will defend to the death your right to say it".

As far as I'm concerned, President Trump unreservedly has the right to say whatever he wishes to without being censored on a whim by some corporate body (or a bureaucratic gnome therein)—that is unless such comment is outright unlawful (which, in Trump's case, has yet to be determined—and only a court of law can ultimately adjudicate on said matter)!

In my opinion, Trump's behavior has been obnoxious in the extreme but banning what he says is not the answer (especially so given that he's still an elected official—none less than the US President).

Moreover, I believe that no matter how bad, antisocial or outright mad some of these internet cretins are (and I reckon there are many that fit that mold), it is better to know who they are and what they think than to have them and their thoughts go underground—where, in all likelihood, they'll likely fester and become even more dangerous and virulent.

The internet censorship we've seen in recent days is the most prominent example of what the likes of Google, Facebook, Twitter and others have been doing for quite some time. That matters have ramped up to censoring the US President may bring the matter to a head and that ultimately we'll see laws enacted that will put limits on these corporate bullies.

(Ultimately, the whole problem boils down to the fact that democracies haven't yet established at law any effective and or reliable methods or protocols to single out what should be censored and what should not—or for that matter, what internet users can actually discuss and or look at online without attracting the attention or ire of government and security services. [It seems to me that only online content that's deemed illegal at law ought to be subject to censorship—nothing else.]

The fact that governments haven't so acted is now proving to be very troubling, and until it's resolved at law the problem with Big Tech will persist.)

ISPs should be a public utility. They would need to have a guarantee of protection from revocation of service due to speech as they will be a public entity at that point.
Yes, and then they will also need to be more transparent about pricing, and ensure equal access. Good things all around.

Sewer used to be a luxury, now it's a utility. Water used to be a luxury, now it's a utility. Natural gas used to be a luxury, now it's a utility. Electricity used to be a luxury, now it's a utility.

It's time for network access to also be a utility.

It is the nature of commerce that you must enter into contracts with other entities. The internet itself is federated but most people don't ever have a chance to see it that way because it mostly just works.

Even if you bought your own physical servers, you still need an agreement with an internet carrier and a colocation facility.

Renting a Linode is a convenient shortcut but you need that one contract with Linode. Linode can, does, and should enforce terms of service.

You can run a website off your home internet connection with a $20 raspberry pi, but your ISP can, does, and should enforce terms of service.

In theory you could become an ISP by entering into a peering agreement with other ISPs. Internet providers do this. Those ISPs will have their own terms, some of them may not regard content but I expect all of them would specifically defer to local law regarding the transported content.

"Bulletproof hosting" is the concept being discussed here. It is literally named that way because armed government agents coming to shut the site down or confiscate servers will be resisted.

Now call me a fanatical sheep, but if one think it's necessary to have that kind of hosting to get their political stories, they might just be seeking out extremely radical sources.

It goes even deeper than this. You also need electricity, and the electric utility can cut you off if you they believe what you are doing is illegal or otherwise goes against their TOS.

So then you have to setup your own generator, on your own land, to power your own ISP.

...and of course there is always eminent domain for the land..
Where there's a will, there's a way. I don't believe everyone is guaranteed easy IT as a basic human right. Buy some servers. Or just setup a proxy so no one knows where the actual servers are and when one isp shuts you down you can move as fast as dns can update.

Then, of course, the domain name company may come after you. But you can also use a direct ip address. I don't think domain names are a basic human right either.

> But you can also use a direct ip address.

And then the RIR cuts off your AS.

Or your SSL issuer revokes your cert.

They can't win on the conventional Internet, even by playing a shell-game. So these 'deplatformed' services will move to store-and-forward mesh networking using opportunistic connectivity over ad hoc WiFi or Bluetooth or whatever. And that's going to be nearly impossible to monitor and police. How will we know what they're discussing if we don't even know that they're communicating?

The more you tighten your grip...

> Do they literally have to buy physical servers and host them on their own property somewhere?

That's exactly what companies did not too long ago for this very reason. They wanted full control over the entire stack and yes had physical servers in physical offices.

Over time, folks laid off their IT staff and traded away their control for convenience. That's the tradeoff: their house -> their rules, your house -> your rules.

> But then how do they get connected to the internet without going through some privately owned ISP that might cut them off?

Now that is an insurmountable obstacle and a real problem. For that matter, what if Comcast cut off all of AWS until they banned Parler? It would take years to build a physical cable network. The highways are much more important than the parking lots.

You can very realistically "self host" up to a certain scale. Larger scale you can still do it realistically, but you can't just do it overnight. It takes a while to get all the pieces in place to handle that scale.

Really, there was a time when every company that had a website would spin up their own hardware and software...

Or they could use one of those federated/distributed system that are all over HN front page. Couldn't block that hydra
"companies should have a right to have a terms of service"

They do and that's clearly not the issue. This is coordinated.

No.

If Parler was deemed illegal (eg: it was ruled by law that it's facilitating terrorism), then YES.

If they are violating Amazon Terms of Service / Apple's Terms of Service, then YES (TOS is a bit of a grey area, but assuming that things are clear enough, those should be enforced). One can argue about a monopolic market position, at which case it's the role of the Government to solve the issue and regulate (in a theoretically speaking, well functioning capitalistic framework).

Government doesn't care about regulating them because these big tech companies help the government controlling people's lives.
They are all private companies. They are free to choose who to do business with. If Parler broke the ToS, then there's even more reason for Amazon/Apple/Google to cut ties.
Facebook, Twitter, and Reddit all break Amazon/Apple/Google TOS pretty clearly and yet are still allowed to exist. Clearly, Parler has been singled out by Big Tech.

I can’t be the only one here actually concerned about Big Tech being the ultimate arbiter of truth and information. AWS is effectively public infrastructure at this point and must be treated as such unless you want to careen into a corporate dystopia where the only information you receive is information Big Tech finds acceptable.

How are they an arbiter of truth? They host tens of thousands of sites that I'm sure they don't necessarily agree with but they're more than happy to take the money of. They singled this one out because they don't want the publicity of their platform being associated with a company that has no problem with users coordinating violent and deadly insurrections...
> How are they an arbiter of truth?

Because they ban politically inconvenient viewpoints.

> their platform being associated with a company that has no problem with users coordinating violent and deadly insurrections...

Does Twitter not host the leaders of terroristic regimes? Has Reddit not been implicated in murder of innocents? Does Facebook not routinely have calls to violence?

All major platforms have broken AWS TOS countless times, and much more often than Parler at that. It’s pretty clear that Parler is being singled out here, and that breaking the AWS TOS is a flimsy excuse at best.

An interesting argument brought up in another thread was making this assessment based on whether we collectively agree and accept that AWS is some kind of "common carrier" / utility.

If that were the case, then of course the answer would be "no" AWS can't just cut off service, just like Verizon can't just drop calls if they think you're discussing political issues Verizon disagrees with over the phone.

I personally don't this AWS is a utility / common carrier (I can go and buy a server and serve a website all on my own for the entire internet to access). Therefore, I don't think the government should require AWS to provide services to clients that they believe are violating their TOS.

AWS has a very clear Acceptable Use policy: https://aws.amazon.com/aup/

This snippet can be found above the fold (not hidden in a long TOS) in their acceptable use policy:

> Illegal, Harmful or Fraudulent Activities. Any activities that are illegal, that violate the rights of others, or that may be harmful to others, our operations or reputation, including disseminating, promoting or facilitating child pornography, offering or disseminating fraudulent goods, services, schemes, or promotions, make-money-fast schemes, ponzi and pyramid schemes, phishing, or pharming.

If nothing else, by AWS hosting Parler they were risking their reputation, which alone is enough to terminate service by the standards set in their AUP.

> I personally don't this AWS is a utility / common carrier (I can go and buy a server and serve a website all on my own for the entire internet to access)

How? Where will the server be located? How will it be connected to the internet? ISPs are not common carriers so good luck...

Aside: This ongoing episode reminds me of the old Mark Twain quote: Never anger a man that buys ink by the barrel.

I think an update is needed: Never anger a man that measures servers by the acre.