Can't speak for everyone but I really dislike that negative feedback is perceived as somehow "unkind".
People have no issue saying to others about all the reasons they dislike a person, from it being "too energetic" to "always makes it about themselves". But nobody will correct this behaviour, nobody will even point it out to the person exhibiting the behaviour until it's _extreme_.
Part of my psychologists examination of me before (when I burned out) was to collect anonymous feedback from colleagues and friends on how they perceive me- because I had a growing anxiety that I was always somehow the bad guy in most situations. And the feedback- even when anonymous; was surprisingly neutral in tone.
Open feedback is a hard problem, we're socially constructed to make people like us, and for that reason we don't want to be the person identifying a flaw or making someone feel bad. But honestly, without some kind of social mirror, how do we even know who we are?
The last two paragraphs of your experiences ring within me as well. The “power” we give people over our well-being when socially anxious is absolutely unwarranted.
Is it considered unkind or do people just avoid it as some do not react well to it? I avoid giving negative feedback, especially if I need to interact with that person again, as people tend to get defensive and mad at me for giving them it, while they are happy if I praise them.
Don't want to deal with that, so everything I say is positive. I don't avoid giving it it out of empathy and consideration, but self interest.
The idea is to provide a simple, convenient way for people to give and receive anonymous feedback. I think feedback is very important for growth and to be more self-aware in general, and the barrier to give feedback to somebody is far too high relative to the benefit this feedback could mean to the receiver.
The comment by dijit I think sums up my motivation to build this pretty well.
To be honest though I don't know if this app solves the problem. The way the app is currently, feedback is initiated by the person seeking feedback, whereas in the examples above it's the feedback giver initiating (or looking for a way to provide) the feedback.
There is still value in this case where the feedback seeker initiates the feedback loop I think, but it doesn't quite solve the problem I initially set forth to solve. Maybe that use case can be addressed with further iterations.
Parler has just demonstrated this problem specifically cannot always be (easily) solved later.
By the time a noticeable subset of your users are doing things your investors/advertisers/hosting providers/app stores/mother would consider "deplorable", it's _way_ too late to be thinking "Yeah, maybe we should have built in some protection for ordinary users against griefers/trolls/russian and chinese misinformation campaigns."
I'm not saying they need to do it right now, or that it's a more important thing than gaining users/traction right now, but it should without doubt be a thing that's very near the top of their list of "things we have considered and have vague plans to implement, that need to watch carefully for, and to have not painted ourselves into corners where our ideas about what we'll need to do to stamp it out no longer work any more..."
I feel this is a bit of a stretch. Parler was positioned as a free speech fundamentalist so it never stood a chance when it came time to moderate content to stay in the good books of its vendors.
Otoh, seems to me that Tusk is "micro social" - a term I just invented - to socialize a page/concept amongst a smallish group of people. Unless that link leaks, how will the online trolls even find a page to tusk? And even if does, adding an auth layer on top of page tied to your identity should be relatively easy.
FD - I am working on a "public" micro-social offering as well (info in profile) so how Tusk addresses this is of interest to me.
> "Yeah, maybe we should have built in some protection for ordinary users against griefers/trolls/russian and chinese misinformation campaigns."
Parler was killed not because of that but because they didn't manage to protect themselves against the incumbents.
Parler might have been awful, IDK, but both Facebook and Twitter has been really awful without being taken down.
In fact the only place I've seen actual nazi content, e.g. "certain groups of people should be exterminated, what a shame Hitler died so early"-kind-of-comments without looking for it has been in Facebook comments.
I talked a bit about this in my comment above in response to sanmak's comment, but the short answer is I don't really know the best way to prevent abuse on the platform and I'm hoping that the short-lived feedback posts and the sort of pseudo-anonymous domains at least helps prevent it.
Like saimiam mentioned, the domains aren't exactly meant to be shared on the internet for the entire world to pitch in on the topic. It's more meant for the domain creator to share with people whom they would like to receive feedback from, people whom they trust.
Honestly, abuse is really the absolute last thing that I want for this platform to give a voice to. I'm still thinking of ways to best prevent this, but if it really devolves into a platform for people to spread hate, I will just shut it down.
I strongly suggest you implement some sort of monitoring on Twitter/Facebook/Reddit/TikTok et al. for your pseudo-anonymous domains. Either pro-active monitoring of "the firehouse" if available/affordable, or at least reactive monitoring of inbound referrers and unusually large traffic volumes to individual subdomains.
Please don't "just shut it down", fight it. At least try. We need more "good things" on the internet that don 't/can't get fucked up by people being assholes.
If your intention is "the domains aren't exactly meant to be shared on the internet for the entire world to pitch in ", maybe enforce that right up front? Ratelimit requests perhaps, so the first hundred or two requests are fast, but that it obviously and quickly slows down and becomes unusable above a certain size? Keep the free/anonymous service to a size that intentionally breaks well before it is involved in any (potentially problematic) viral social media stuff.
That might be a future path to monetisation even? Tweak your thresholds to it's fast and free for the first half a dozen or so people you share it with, but slows dramatically if you try and send a lot more people the link. Then you could offer paid plans with increased limits, you can then use the existence of a paying identity to avoid/block people who misuse the system? Even a nominal ~$5/year payment would dissuade griefers if you made it clear you'd supply payment identities to proper legal requests. And if your service proves wildly popular, selling "enterprise" account to to brands who want to use in in their viral content" attempts could perhaps not make you a unicorn, but could become a nice "lifestyle business". That'd spoil your HN cred, but "new Corolla every year" money from a side hustle is perhaps sometimes better that "swinging for the fences for dreams of Lambo money" gambles...
Surprisingly this person didn't even bother adding a noindex/robots.txt measure to the website.
So "deleted forever" is only as good as someone not saving the page to the Web Archive or archive.is etc. Then it's cached forever in archives, almost as good as notarized proof. http://web.archive.org/web/20210208070536/https://bruh-are-y... To the author: please don’t make promises you can’t keep or meet.
Products like Google Search and Bing have a self-interest in supporting robots.txt because the alternative is annoyed webmasters suing them for not providing an opt-out due to which their unsecured credentials are a quick search away.
In fact, I believe the robots.txt protocol was devised in consultation with search engines.
A lot of webmasters are amateurs who expose their credentials even when robot rules are respected. Google dorking is a way to find that credentials and other sensitive data and information.
Archivers aren’t going to crawl it unless someone actually provides the URL. At which point it’s the same as screenshooting and putting somewhere public, no?
To author, user can input spam comments which actually doesn't make any sense and may corrupt the feedback loop. Have you given a thought about. Check the comments, https://testindia.tusk.page/
I spent a long time thinking about how to prevent abuse and just spam, and unfortunately I don't think I have a good solution for it.
The idea though is that these domains are generated by people seeking feedback (or looking to talk about a certain topic) with a group of people that they at least have some sort of relationship with. It isn't really meant to be an anonymous message board where you set up the topic and literally anybody drops in and says anything they like. I was hoping that with an intimate smaller group where the domain is shared with only people the creator is interested in hearing from and trusts, this would reduce the amount of spam/abuse.
Got your point.
But since it's in a public link, unknowns will hop inn and start corrupting it. Because I liked the intent of your product and wanted to keep it sane.
Try products like https://akismet.com/. It'll help.
anonymous comments are hard to moderate as more your product grows spammers will come. At this stage, I don't think you will have a major problem with spam but down the road you will get plenty of them. Check out solution like https://oopspam.com
Not sure if it’s considered rude to squat on someone else’s thread but since you’re looking for ways to get feedback on your newsletters, I wanted to introduce you to https://moogle.cc which was made with this exact use case in mind.
The instructions read “Your domain will disappear forever in 3 days.” Does that mean that in three days, not only will https://forever.tusk.page/ be inaccessible, but nobody will ‘ever’ be able to recreate the same domain?
The domain names can be reused. 3 days after the domain names are created, both the domain name and the feedback comments are hard deleted. Since it is a hard delete, there's nothing that stops the domain name from being reused again.
I thought about this a bit and I can see this being confusing and possibly dangerous though. For example if somebody shares a domain they created, and 3 days later somebody visits the domain but it's a totally different domain.
Thanks for pointing this out! I will think about some ways to solve this.
Good idea! It definitely would be undesireable for random people to jump into domains if the domain creator intended to only share the domain with a small intimate group.
Maybe something as simple as a generated password displayed upon domain creation will suffice. Will add this to the feature requests.
If you read my response to the user "flockonus" below, I got the idea from this podcast episode: https://fs.blog/knowledge-project/adam-robinson-pt2/. You can go to the timestamp 56:09 until around 1:04:00 where they talk about giving/receiving feedback.
I can imagine it being frustrating seeing a similar product pop up a couple months after your launch (I found your hackernews post), but I've never seen Increment.me before. I honestly wouldn't even build something that already exists—I did research into this and I didn't find anything.
You're accusing me of ripping off Increment.me based off of what?
Anyways, this is just a fun side project for me (I'm a single person building this thing) so I don't plan to compete with Increment.me.
Also, I don't understand how you think I stole Increment.me's tagline.
Hey @n_david, creator of Increment[0] here.
Congrats on your launch. Looks like we have some common ideas. FS is a great podcast.
Q for you: I saw the press on LifeHacker[1]. Do you know the author David (Murphy)?
I'd like to reach out to them and see if they'd be open to either reworking that to be more inclusive and include Increment or doing a spot on Increment specifically.
I'm @ tw at increment.me for email, and of course I'd welcome connecting with you via my Increment (& Anyone in the HN community who'd like to weigh in!) at:
70 comments
[ 0.21 ms ] story [ 134 ms ] threadPeople have no issue saying to others about all the reasons they dislike a person, from it being "too energetic" to "always makes it about themselves". But nobody will correct this behaviour, nobody will even point it out to the person exhibiting the behaviour until it's _extreme_.
Part of my psychologists examination of me before (when I burned out) was to collect anonymous feedback from colleagues and friends on how they perceive me- because I had a growing anxiety that I was always somehow the bad guy in most situations. And the feedback- even when anonymous; was surprisingly neutral in tone.
Open feedback is a hard problem, we're socially constructed to make people like us, and for that reason we don't want to be the person identifying a flaw or making someone feel bad. But honestly, without some kind of social mirror, how do we even know who we are?
Don't want to deal with that, so everything I say is positive. I don't avoid giving it it out of empathy and consideration, but self interest.
The idea is to provide a simple, convenient way for people to give and receive anonymous feedback. I think feedback is very important for growth and to be more self-aware in general, and the barrier to give feedback to somebody is far too high relative to the benefit this feedback could mean to the receiver.
The comment by dijit I think sums up my motivation to build this pretty well.
To be honest though I don't know if this app solves the problem. The way the app is currently, feedback is initiated by the person seeking feedback, whereas in the examples above it's the feedback giver initiating (or looking for a way to provide) the feedback.
There is still value in this case where the feedback seeker initiates the feedback loop I think, but it doesn't quite solve the problem I initially set forth to solve. Maybe that use case can be addressed with further iterations.
What's the plan for when trolls descend and start using it to anonymously host hate lies or abuse?
By the time a noticeable subset of your users are doing things your investors/advertisers/hosting providers/app stores/mother would consider "deplorable", it's _way_ too late to be thinking "Yeah, maybe we should have built in some protection for ordinary users against griefers/trolls/russian and chinese misinformation campaigns."
I'm not saying they need to do it right now, or that it's a more important thing than gaining users/traction right now, but it should without doubt be a thing that's very near the top of their list of "things we have considered and have vague plans to implement, that need to watch carefully for, and to have not painted ourselves into corners where our ideas about what we'll need to do to stamp it out no longer work any more..."
Otoh, seems to me that Tusk is "micro social" - a term I just invented - to socialize a page/concept amongst a smallish group of people. Unless that link leaks, how will the online trolls even find a page to tusk? And even if does, adding an auth layer on top of page tied to your identity should be relatively easy.
FD - I am working on a "public" micro-social offering as well (info in profile) so how Tusk addresses this is of interest to me.
Parler was killed not because of that but because they didn't manage to protect themselves against the incumbents.
Parler might have been awful, IDK, but both Facebook and Twitter has been really awful without being taken down.
In fact the only place I've seen actual nazi content, e.g. "certain groups of people should be exterminated, what a shame Hitler died so early"-kind-of-comments without looking for it has been in Facebook comments.
There's a difference among:
A) We are having someone in the company moderate this manually and gain insight into how we could do so scalably.
B) We are outsourcing moderation and therefore not gaining insight into how to reduce the burden of that cost centre.
C) We aren't worrying about that until later.
D) We are building a fully-automated solution from the beginning.
In a world of viral social media content, I wouldn't consider this to be particularly ephemeral.
Like saimiam mentioned, the domains aren't exactly meant to be shared on the internet for the entire world to pitch in on the topic. It's more meant for the domain creator to share with people whom they would like to receive feedback from, people whom they trust.
Honestly, abuse is really the absolute last thing that I want for this platform to give a voice to. I'm still thinking of ways to best prevent this, but if it really devolves into a platform for people to spread hate, I will just shut it down.
Please don't "just shut it down", fight it. At least try. We need more "good things" on the internet that don 't/can't get fucked up by people being assholes.
If your intention is "the domains aren't exactly meant to be shared on the internet for the entire world to pitch in ", maybe enforce that right up front? Ratelimit requests perhaps, so the first hundred or two requests are fast, but that it obviously and quickly slows down and becomes unusable above a certain size? Keep the free/anonymous service to a size that intentionally breaks well before it is involved in any (potentially problematic) viral social media stuff.
That might be a future path to monetisation even? Tweak your thresholds to it's fast and free for the first half a dozen or so people you share it with, but slows dramatically if you try and send a lot more people the link. Then you could offer paid plans with increased limits, you can then use the existence of a paying identity to avoid/block people who misuse the system? Even a nominal ~$5/year payment would dissuade griefers if you made it clear you'd supply payment identities to proper legal requests. And if your service proves wildly popular, selling "enterprise" account to to brands who want to use in in their viral content" attempts could perhaps not make you a unicorn, but could become a nice "lifestyle business". That'd spoil your HN cred, but "new Corolla every year" money from a side hustle is perhaps sometimes better that "swinging for the fences for dreams of Lambo money" gambles...
The people that run .feedback have pre-registered 'for free' 5,000 major companies. As a result you can go to sites like http://www.google.feedback/ and http://www.gandi.feedback/ and http://www.stackoverflow.feedback/ and more."
From: https://everythingsysadmin.com/2017/06/the-feedback-scam.htm...
Previously on HN: https://news.ycombinator.com/item?id=14662107
So "deleted forever" is only as good as someone not saving the page to the Web Archive or archive.is etc. Then it's cached forever in archives, almost as good as notarized proof. http://web.archive.org/web/20210208070536/https://bruh-are-y... To the author: please don’t make promises you can’t keep or meet.
Products like Google Search and Bing have a self-interest in supporting robots.txt because the alternative is annoyed webmasters suing them for not providing an opt-out due to which their unsecured credentials are a quick search away.
In fact, I believe the robots.txt protocol was devised in consultation with search engines.
They do say that they ignore robots.txt for user-initiated actions eg. Google Translate, which makes sense in my opinion.
https://en.wikipedia.org/wiki/Donald_Tusk
The idea though is that these domains are generated by people seeking feedback (or looking to talk about a certain topic) with a group of people that they at least have some sort of relationship with. It isn't really meant to be an anonymous message board where you set up the topic and literally anybody drops in and says anything they like. I was hoping that with an intimate smaller group where the domain is shared with only people the creator is interested in hearing from and trusts, this would reduce the amount of spam/abuse.
PS: I think it’s perfect for small scale use cases with a known audience
FD - I made it.
»After 3 days, all data for the domain (domain name, description, feedback posts) is hard deleted forever.«
A domain name that is “hard deleted” can't resurface, can it?
I thought about this a bit and I can see this being confusing and possibly dangerous though. For example if somebody shares a domain they created, and 3 days later somebody visits the domain but it's a totally different domain.
Thanks for pointing this out! I will think about some ways to solve this.
Perhaps a quarantine period — say, 1 year — will work, the same way e.g. phonenumbers are recycled?
I can imagine a periodic thread here where one could ask for, let's say 'unrestricted' feedback from the community.
Currently it's possible to brute force your way onto other people's pages.
Maybe something as simple as a generated password displayed upon domain creation will suffice. Will add this to the feature requests.
Y.ou (U)
S.hould
K.now
They tend to get taken over by cyberbullies.
I can imagine it being frustrating seeing a similar product pop up a couple months after your launch (I found your hackernews post), but I've never seen Increment.me before. I honestly wouldn't even build something that already exists—I did research into this and I didn't find anything.
You're accusing me of ripping off Increment.me based off of what?
Anyways, this is just a fun side project for me (I'm a single person building this thing) so I don't plan to compete with Increment.me.
Also, I don't understand how you think I stole Increment.me's tagline.
Q for you: I saw the press on LifeHacker[1]. Do you know the author David (Murphy)? I'd like to reach out to them and see if they'd be open to either reworking that to be more inclusive and include Increment or doing a spot on Increment specifically.
I'm @ tw at increment.me for email, and of course I'd welcome connecting with you via my Increment (& Anyone in the HN community who'd like to weigh in!) at:
[0]: https://increment.me[1]: https://lifehacker.com/get-anonymous-feedback-about-anything...
src: https://news.ycombinator.com/item?id=25029904