How many hoops do you need to jump through (as a small to medium size company), to get an account at MarkMonitor, CSC or another one of those "brand protection" companies?
Over the past 5 or so years I have noticed "previously safe" registrars (in terms of resistance to false abuse/DMCA complaints or social engineering attacks) get acquired by larger corporate interests and sometimes have a drop in quality as a result. MarkMonitor was acquired by a venture capital firm a few years ago as well. Good to have backup options on the table.
(Before you ask. I am aware of the added costs of such services, and I don't have much faith in consumer registrars anymore.)
Enough hoops that it’s a pain but not so many I wouldn’t recommend it. You want your domain management behind a door with a sign that says “beware of the leopard.”
There are no great registrars, just registrars that suck less. I recommend Godaddy to no one.
It's already been mentioned on Twitter, but it really is quite a coincidence that Notion has also been down today from an abuse report against a domain. I think it's unlikely there's a connection though, just bad luck.
It is scandalous that a service like BackBlaze, who purport to be ready to host production services (B2), use a budget registrar who are /known/ for shenanigans.
I'm sorry, but hosting a domain for a production site on godaddy is just... childish incompetence. If you have a real business, pay for a registrar who will call you. And keep calling until a human is reached.
I'm sure it's a holdover, and it sucks for the eng at backblaze scrambling to fix this. But still. As someone else is sure to point out, you use MarkMonitor or similar.
It sure looks like you're trying to make this about some cancel blah blah nonsense, when it's not at all. It's simple: backblaze used a consumer-grade registrar for their ostensibly business domain. That consumer-grade registrar got probably a spurious complaint -- or maybe even a real one! -- and gave backblaze their full $12/year worth of service backblaze paid for.
In contrast, a business-grade registrar won't take domains down for a handful of complaints, and will aggressively work to contact someone inside their customer.
Wow. Maybe one idea to mitigate in the future is to be registered one multiple tlds and at multiple registrars. Have your client libraries round robin request to the .com .net .whatever. That way your existing customers still have service.
Would be a shame if something should happen to your nice little business here. We can help you avoid some of those risks for a modest monthly fee. And thanks again for hosting at our data center in Sicily.
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[ 5.9 ms ] story [ 43.5 ms ] threadhttps://twitter.com/backblaze/status/1360368102073004035
Over the past 5 or so years I have noticed "previously safe" registrars (in terms of resistance to false abuse/DMCA complaints or social engineering attacks) get acquired by larger corporate interests and sometimes have a drop in quality as a result. MarkMonitor was acquired by a venture capital firm a few years ago as well. Good to have backup options on the table.
(Before you ask. I am aware of the added costs of such services, and I don't have much faith in consumer registrars anymore.)
There are no great registrars, just registrars that suck less. I recommend Godaddy to no one.
Surely there are more abuse hardened registrars than these two.
I do agree about the sorry state of domain registrars these days.
https://twitter.com/nicolas09F9/status/1360365745356607489?s...
https://twitter.com/backblaze/status/1360386459597905921
Glad it seems to be returning to normal.
BackBlaze has a tranferable lease with renewal rights and godaddy is a middleman.
What godaddy did is very wrong, but it's not stealing. More like breach of contract, failure to provide service or similar.
Well, when we stand and allow tech companies to shut down customer accounts because of accusations on the internet, that's what we end up with...
I'm sure it's a holdover, and it sucks for the eng at backblaze scrambling to fix this. But still. As someone else is sure to point out, you use MarkMonitor or similar.
That's neither here nor there. All big players, far beyond the registrar space, have done similar things: AWS, Cloudflare, Google, ...
In contrast, a business-grade registrar won't take domains down for a handful of complaints, and will aggressively work to contact someone inside their customer.
Something is really wrong Go Daddy
I’ve never done this, just spitballing ideas