Ask HN: What DON'T you like about your Macbook?

16 points by Brewer ↗ HN
People can name quite a few good things about their Macbook, but truth me told, I've probably heard them all.

So, answer me this, what do you NOT like about your Macbook? What makes you want to take a sledgehammer to that thing?

83 comments

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Sharp edges.
I agree, and in winter the metal case gets really cold. I already solved the 'it runs MacOS' problem.
Endless spinning beach ball of death due to lack of a good video card.
Both the battery and power adapter failed on mine (just outside the warranty window). The Chinese knock-off replacements have now outlasted the original OEM equipment by a couple years.

That, and the crack in the casing under the right palm-rest (but I assume they've fixed that by now).

I never knew the crack in the casing was a known issue. Thanks for info, I have same problem.
Major Annoyances

- The fact that I still have to run a Windows VM to run some of the software that I use for work.

- Lack of good support for 3 monitors (Laptop screen + 2 additional). I'm currently using a Diamond BVU195 USB video adapter for the 3rd monitor, but it's really quite useless and I use it almost 100% for my instant messaging client.

- Exchange Public folder access is pretty useless in both the Mail app and Outlook 2011. Microsoft Exchange is actually to blame for this, but it's still an annoyance.

Minor Annoyances

- Having to use Command-c, Command-v, ..etc instead of Control-C, Control-V, .etc

- Mouse tracking speed is odd if coming from a Windows environment. I use a Magic Mouse and MagicPrefs to make the mouse work more like it does in Windows.

- Click & Drag on the trackpad is a little more difficult than I'd like it to be. It gets easier with practice though.

- It's pretty and expensive and I'm afraid of breaking it. Dropping my MBP is probably one of the top 10 things I'm afraid of in life.

EDIT: 1 more minor annoyance is that at full resolution I find it hard to read the text on the screen. I'm constantly either using the zoom-in/zoom-out feature in Chrome or holding down Control and scrolling to zoom in on the screen. Everything looks terrible (fuzzy fonts, skewed icons..etc) if you run at lower resolutions, so I stay at the highest resolution. Note: I admit I probably should have my eyes checked.

I'm sure there are other things that I just can't think of right now, but overall I'm very happy with my MBP and have less problems with it than I did with my Windows PC.

I also find the resolution on the 15" MBP to be too high at 1680x1050 and a strain on the eyes. I also have a 13.3" and this is much better at 1280x800.
I forgot to mention mine is a 17". I run in 1920x1200 when not connected to my monitors and 1680x1050 when connected. I find it hard to read text in both resolutions on the laptop screen, but my monitors are Dell 20" widescreen and I can see the text fine on them, although it is not as sharp.
Most of these seem to be generic OS X complaints - specifically about not being able to run windows apps, and having to use OS X specific shortcuts.

Not trying to be a mac apologist here, but complaints about OS X is not being able to run apps designed for OS Y, or using keyboard shortcuts from OX Z are kind of silly. My MacBook doesn't make toast, either.

Oh, I totally agree that most of these are either not Apple's fault, or are just part of running a different OS. The shortcuts for copy & paste are pretty much the same for every OS except for OSX though, so I will blame that on Apple.

Mine does make toast though - http://store.theonion.com/product/usb-powered-toastergift-bo...

Ctrl-C in Windows, Command-C in OSX, and Ctrl-Shift-C in Linux if you're spending a lot of time in the terminal.
I actually like command C for copy instead of ctrl C. copy and paste from a terminal goes a lot smoother when you aren't sending SIGINT to your running program by accident ( even though selected text is automatically copied, I still hit ctrl c out of habit in linux sometimes ).
> - Having to use Command-c, Command-v, ..etc instead of Control-C, Control-V, .etc

You can just remap the keys to be the opposite. Map control to command and vice versa

- Many strange default characteristics, like auto-dimming (had to install caffeine http://lightheadsw.com/caffeine/ in order to disable auto-dimming)

- Since 2008, uncomfortable edges (oh how i love the older macbook pro keys and body ...)

- having to clean the screen

- uses bsd getopt rather than gnu (the difference is that if you try to something like

$ rm foo -rf

then it parses -rf as if it weren't a getopt flag)

- the apple logo (which makes you look like a hippie character vis-a-vis the "professionals" who use windows or linux)

- PITA to deal with custom USB devices (I have a delcom 904005-SB led light + switch + buzzer and had to hack together a solution because libusb doesnt work well)

- Office can't compare to windows office versions

- poor bloomberg support

- the default tab order skips drop-down menus (can be changed, but the default bothers me)

How do you fix the drop-down menu skip?
The keyboard shortcut is ctrl-F7

The syspref way is:

Apple -> system preferences -> keyboard -> keyboard shortcuts

At the bottom there's an item which says "Full Keyboard Access". Choose 'All Controls'

Fan noise.
MMMOOOOOOOOOOO
I had this problem with my macbook air. It wasn't there when I first got it, but later it did. I think it might have been an update to the OS that caused it.

Anyway, I upped the minimum fan speed to where I still couldn't hear it but louder than before, and that prevented the computer from getting too hot and the fan turning loud. Since then, its been fine, except when running intensive applications (say, Starcraft or Flash video), but that's always temporary and I have headphones on for those tasks anyway.

Every one I have encountered so far has gotten very hot when doing any kind of light CPU/GPU task. Sure it's by design, but it's also very unpleasant.
I'll assume this applies to MacBook Pro's as well:

My MAJOR complaint is that I still can't hook up 2 external displays to it without resorting to some sort of ghetto USB video dongle. Just put a 2nd mini-displayport/thunderbolt on the damn thing!

I also don't like the fact that the full-size wired keyboard and the laptop/bluetooth keyboards have different layouts because of the placement of the Fn button. I would much rather my MBP have a full-size Ctrl in the lower left and Fn be moved somewhere else.

We had a discussion about this in the office the other day. Exacerbated by having the windows reposition and resize when changing between an external display and the laptop display, a major complaint was that window resizing is awkward.
This bugged me too (I use two external displays with the above mentioned USB dongle).

I've tried a bunch of the "window management" apps out there and settled on a combination of Stay and Breeze. Once you spend 10 minutes configuring them the first time you're only a few keystrokes away from OCD-level window-placement perfection.

http://cordlessdog.com/stay/

http://www.autumnapps.com/breeze/

Nice, thanks for these! I've been meaning to look, but I've been too lazy and just lived with having to move windows around every time I reconnect my external monitors.
I thought the newer models allowed you to hook up two displays? I'll be in the market for a new one in a few weeks, and was really hoping to not have to use this stupid USB doodle anymore.
I don't yet own a MacBook Pro because I'm also a multi (triple) monitor guy. Supposedly Thunderbolt allows for external PCI-Express devices (i.e. graphics cards). I'm keeping a close eye on the Sonnetech Echo Express (not out yet), hoping triple monitors off a MBP will be possible soon.
I just got a MBP and didn't realize that I'd have to resort to a stupid USB dongle. I've decided to just go back to two monitors, but it makes me sad.
Well, before my macbook was stolen:

- Optical drive was unusable if you had the macbook in your lap; slight movements would cause the disc to scrape against something in the drive. Somehow when I mention this to mac owners they get into a rant about how it's unreasonable to complain about this. Forgive me for trying to use a laptop in my lap.

- Loud mooing fan and other noises that were hard to identify.

- The magnetic latch put so much pressure on the cheap plastic that it would crack it.

- The cheap plastic would get discolored after a while of use.

- Trackpad was horribly inaccurate causing the cursor to noticeably jump if you had your finger over a certain portion of it.

I'm sure I'm forgetting some other hardware issues, the whole thing just felt incredibly cheap for the price. Biggest annoyance actually came from the mac communities and how defensive they got when someone would mention these problems.

Not that this helps you since there are no Thunderbolt peripherals yet, but supposedly Thunderbolt will let you daisy-chain multiple displays from that one port.
I've had the same problem as you with the case cracking, and have seen it mentioned in other places on the internet. Definitely a design snafu there. That being said, Apple will fix it for free, even if it's out of warranty.
fn key where the ctrl key should be
Having used a mac for half a year, after having to go back to windows to use some windows-only software, I actually find the mac command key much better placed than the windows control key. Its much easier to reach, which feels natural for a key used so often.
I don't think joblessjunkie is criticizing the command key (I personally don't mind either the Windows or Mac placement).

He's saying that the ctrl and the fn key (used to access the function keys instead of brightness/expose/volume/etc) should be swapped. I completely agree; I never use the fn key and my pinkie ends up bending for the control key.

You can remap it to be the way it should be, use Keymap4Macbook.
I used Keymap4Macbook for a while, but found it easier to do the remapping in Emacs (with (setq mac-function-modifier 'control)) and use Emacs's eshell mode rather than a terminal emulator to run interactive shells. The only time I use the control key outside of Emacs and interactive shells is to control-click when I cannot right-click (because, e.g., I am using the Macbook's internal trackpad) and in that situation I found it simple enough to train my muscle memory to hit the second-to-leftmost modifier key rather than the rightmost modifier key. In contrast, retraining my muscles to use anything but the rightmost modifier key to "set the control bit" in Emacs would have taken a lot of time and attention.

(On OS X, control-click does the same thing as right-click, namely pop up a contextual menu, and you can only right-click if you have a non-Apple pointing device.)

Swap it with the Caps Lock key.
I moved back to Linux after a number of years on a macbook mainly because of package management. As a developer, it's too useful to be able to do 'apt-get install foo' for almost every piece of software and have it just work.
Ever hear of Macports or Homebrew? They have almost everything I need, usually with the most up to date version. No 2 year old stale packages like Debian.

Edit: Don't presume this for everyone.

macports and homebrew are ok but for many projects, there are linux-specific extensions that arent properly ported.

For example, epoll is not supported (and I haven't seen a good epoll wrapper for kqueue)

I used Fink and then Macports. Both were miserable. They did a terrible job with dependencies and many common things (MySql, memecache, ..) either weren't in them or wouldn't install properly. Homebrew concerned me because it defaults to using the base libraries installed by OS X.

That's really the core problem; on linux, all of the software on my machine is from the open source ecosystem and it tends to follow the unix patterns and work well together. On OS X, it was a mix of open source and what comes out of Jobs' Garden. It also meant that ports to OS X package systems were always behind linux.

I've never used Fink, but the main problem I had with MacPorts is that it pulls down so much stuff and takes forever to compile things, since it doesn't use the built-in stuff.

I can understand your trepidation when using XCode to build things, but in reality I've never had any trouble using Homebrew. The packages are updated often, and if you want to contribute something, it's super easy (I've done it myself), since they're on Github.

I think this is, by far, the largest software problem on OSX today. MacPorts breaks at a whim (not a whim. Minor OS versions, yes) I abandoned Fink early, and HomeBrew is either a gift from the gods or a slipshod hack; I'm not sure which.
Beach balls

lack of pageup/pagedown on 13"

I got a new 13" last fall and didn't notice until after the 2 weeks that they'd got rid of the mic-in, and now its software toggle on that headphone port (sound out or sound in). Really annoying, and I wish the sales guy had pointed that out, as I said I'd had an earlier white macbook (which did have that). I have a useless (to me) expresscard port instead of useful mic-in :/

Page up/down should be mapped to fn-up and fn-down. Spacebar also does page up and page down in both Windows and OSX.
Still would be nicer to have one key.

I've gotten used to the swiping on the trackpad for the most part, but I miss the keys :)

If you have iPhone headphones (with the mic), you can use those and get the mic and output. I suspect you could wire up a plug that would give you both too (it's a T/R/R/S plug).
Wish there was a matte screen option on the MBA.
I hate the trackpad with the integrated button. I much prefer the older style where the button was separate from the dragging area. I also do not like glossy screens, so I'm forced to pay more to get a matte screen.
Absolutely hate the glossy screen, should have gotten the matte version :(
Shiny silver body is hard to use use in the sun. Was worse when the keys where silver too.

The sharp edges could be more round.

Numerous small gripes about OS X, but that's not really a Macbook gripe specifically.

Gripes about OS X are more than welcome, seeing as if I migrate to Mac I will probably use it a fair bit.

I've heard that OS X has some pretty good software.

So the three biggest complaints seem to be: 1) Macbooks get too hot, too fast. 2) Noisy fans. 3) Ridiculously lame support for 2 external displays.

I would think that the first problem could be solved by getting a decent cooling pad. You would think that a noisy fan would prevent problem #1, but I guess not. Not much we can do about that.

As far as displays go, I would barely be able to afford the Macbook, I won't be buying two extra monitors!

Does anyone have any tips on how to fix the fan problem?

the hardware itself, not much. I don't like the magnetic latch on the 13" plastic macbook, it makes it annoying to open with one hand and occasionally when I'm closing it if my hand slips it slams down. I would also love bigger arrow keys.

one thing I still don't like in OS X is how you can't navigate menus via keyboard like you can in windows. I know there's some keyboard shortcut to focus on the first menu, but I prefer the alt+_ shortcuts in windows.

I have never bought a MacBook, because I don't understand how you're supposed to survive without a dock. I have two desks. When I drop my ThinkPad onto the dock on either desk, it lights up the second screen, external mouse and keyboard, speakers, wired Ethernet, and battery charger.

I do that twice a day. I don't want to plug in half a dozen cables every time.

There are easy workarounds for Ethernet (WiFi) and mouse/keyboard (Bluetooth), but not for the other three.

It's ironic, because Apple invented the laptop dock with the PowerBook Duo, circa 1993. (I think.)

You have a transformer arrangement that turns your thinkpad into a desktop. I like desktops too. So i bought a desktop.
I use my MacBook Pro at my desk a lot -- probably 80% of the time -- but I invested in the fastest model I could get, and bought an SSD hard drive, so performance is great. I'd rather not spend another $2500 on an iMac when I have such a great MacBook Pro.

Not to mention, I really love working from a single machine. I used to do the iMac + MacBook 13" shuffle. Even with tools like Dropbox, it's next to impossible to keep everything synced. I don't want my 30 GB Aperture library syncing in my Dropbox. It's just much more convenient to work from one machine.

When you factor in that Apple sells more laptops than anything, I'd say it's a fair argument that there are a lot of people running a MacBook (Pro) attached to an external display, keyboard, mouse, and related peripherals. The lack of a dock makes this a real exercise.

The number one thing I don't like about my macbook is the keyboard. As a developer I have to learn, and re-learn, twice the amount of keyboard combinations to write code.
I bought my first macbook pro when the thunderbolt hit so that I could support 3 monitors in the future. I've overall been pretty pleased with it. I would be 100% more pleased if it didn't cost me ~3K. When I use something which has such a relatively high cost I expect a lot.

The things I do not like about the hardware:

* Once you start doing something CPU heavy it sounds as though a jet is taking off from your desk

* I've already had to return one due to overheating

* Mine makes a _super_ annoying small "clicking" noise when you torque it in any way. It sounds as though two internal pieces don't quite meet, but touching the case causes them to meet and possibly "stick" (will happen when you push down w/ your palm against the body, click the trackpad, move it etc)

* My (annoyingly located) ctrl key pops off at least once a day. This seems to be due to my torquing it slightly when using it as a modifier key. All keys may suffer from this, ctrl certainly seems to suffer the most

* the stock hard drive is _slowwww_. This can not be over stated.

* There are no hardware lights which indicate IO activity (very frustrating when you are just staring at your unresponsive computer)

* All the ports (except CD) are on one side of the body

* The space between the keys seems to be a dirt / grunge magnet.

Gets way too hot on the lap when plugged in and using a bunch of applications. By way too hot, I mean, me wanting to sell it because it's completely unusable-hot.

No support for more than one external monitor. Hopefully Thunderbolt will fix this.

MBA no longer has a backlit keyboard
Glossy screens. Big apple logo on screen lid. (Ignore the marketers and stop putting logos on the hardware. Let the hardware design speak for itself.) Difficult to service internal parts on certain models. Trash lacks restore. Poor window management (no tile, maximize height/width). Numerous issues with OS X and the included Applications.
Trash has restore: the menu item is "Put Back". I'm on Snow Leopard.