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I switched my business account from HSBC to Revolut 2 years ago and haven’t looked back, they are far superior. HSBC could not handle the fact that I had moved to Portugal, but still managed a UK registered company, insisting I come into a UK branch for trivial admin tasks such as change of address. Revolut is great for international business, FX rates are very good and payments are free (within £25 pm flat fee) even to countries like Serbia (were I have an office).
Since they don’t have a UK banking license and no FSCS protection this was a pretty risky move, if you add the customer problems to the picture, I considered way to risky to trust them with my business account.
I’m not aware of HSBC but my experience with Revolut (also in Portugal) is pretty good. Especially useful when traveling.
"But former Revolut employees say this high-speed growth has come at a high human cost – with unpaid work, unachievable targets, and high-staff turnover."

And more exploitative methods explained in the article... after reading that article a couple of years ago I stopped using them. There are more ethical banks out there, like Triodos, especially important in these times.

From: https://www.wired.co.uk/article/revolut-trade-unions-labour-...

Edit: clarity

I think they suffered from a toxic culture that comes from the “growth at all cost” mindset. Hopefully this has changed by now, as the company gets more mature and starts thinking more on the long term.
Should be noted that Revolut, and other mobile banks, had (has?) a reference program where for every person you invited and registered they paid you and them $10. Not credits or some gift but actual money you could use as you wished. Getting thousand of users is unsurprising.
Took a page from PayPal's playbook there.
Exactly, PayPal used the same approach. It works but it’s unsustainable in the long term.