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The meltdown at Basecamp shows that ultra-sensitivity, faux-rage and fad discussions have taken over ("There's a list with names like Mr. Far Tallot and Ms. Katherine Cuif, oh the humanity, that's like ethnic cleansing catalogues!").

Which incidentally is a large part of the outrage culture and faux-sensitivity that the Guardian itself is peddling...

Counterpoint: your business survives because of its customers. It's juvenile, disrespectful, and a sign of a poor work culture when you allow employees to mock customers behind their backs for any reason.

The Basecamp leadership were cowards to let this go on for years.

>Counterpoint: your business survives because of its customers. It's juvenile, disrespectful, and a sign of a poor work culture when you allow employees to mock customers behind their backs for any reason.

Sure, but still big deal.

Humanity is not just business-like, serious, prudent, all about marketing. It's also humorous and likes to have juvenile fun from time to time.

You can be humorous and juvenile at work without doing it at anyone else's expense, especially the people who put food on your table.
Why do you assume the customers are offended? Why is it necessarily the case that people are insecure and sensitive and can’t tolerate jokes about themselves. One of the most beautiful things in the world is a roast where people bring on the onslaught of attacks.

It’s the same reason most animal play and often wrestle; the simulation of fighting in a safe ways cultivates skills, strength and confidence for the eventual and inevitable real fight. It’s not possible to go through life without being mocked or criticized. We could chose to see this as a valuable catalyst of resilience a d fortitude.

- sincerely Seymour Butts

I didn't assume anyone was offended. Nothing about the list was offensive to me.

I said that it shows a lack of respect and gratitude for customers.

Also, customers certainly might have a sense of humor about their names, but they weren't given a chance to laugh about it. If the people who made the list thought jt were genuinely funny, they'd have made the joke with the customer and not kept it private.

Ironic that the Guardian is published by a sociopathic corporation, at least by its own conception.
Just how funny were these client names?