Show HN: Allma.io UI-Less Incident Collaboration
Allma is building next generation alerting, incident response, and service cataloging, natively in Slack. We built Allma because of our experience navigating incidents as software engineers, infra folks, customer-facing team members and everything in between! The entire organization is involved in incidents, and we need a better way to mitigate and resolve them together. Allma is a tool that brings the whole company together to resolve incidents faster and communicate easier.
Allma plugs directly into your existing tooling and incident process and is pre-loaded with configurable, incident guidance from 300+ Engineering leaders. Allma makes it clear who's doing what during an incident, and keeps everyone up-to-date with status updates from beginning to resolution.
Learn more at https://allma.io Thank you!
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[ 0.23 ms ] story [ 26.6 ms ] threadWould love to chat about the product if folks have any questions!
That's a pretty high level answer, but in general that's the most difficult to wrangle with over time, in my opinion.
To give a more concrete answer, every slack instance and the way people configure it can be a little different, and in some cases we found it tricky to find the right consistent location to pull information like display names from.
In terms of what is unexpectedly easy, Slack themselves been great at giving us feedback and advice for building on their platform!