Ask HN: What survey tools do people use to collect NPS performance?

4 points by alessandroetc 4y ago ↗ HN

Curious as to what survey platforms people are using to gather feedback. Doesn't have to be specific to NPS, but how are people collecting quantitative results from their user base and why did they pick that tool?

2 comments

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anzhelikam 4y ago ↗

Check this out: https://dasha.ai/en-us/blog/customer-feedback-survey

You can make conversational AI call all the users and collect quantitative results for you.

If you're interested, you can email arthur@dasha.ai, he'll take you through all of it :)

Hope this helps!

candylifter 4y ago ↗

Few months ago I was scouring the web for this exact problem and found https://www.satismeter.com/

Pros: - segment.io integration - fair pricing - multi-language support - easy to use - email reminders

We started using it for NPS and then gave other surveys a try, can totally recommend!