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My side project - http://complainator.com

8 points by trusko ↗ HN
Hi,

I know this is no startup material. Just little project that I worked on for fun. The reason I am submitting is here is because of honest feedback that hackers typically give (no matter how painful it can be).

I don't expect to make any money on this. The idea came more from real life. Did you ever get into situation when you would like to complain, but would like to stay anonymous? For example your dentist, you really like the service and job they do. It's just that annoying radio station that they play, or personal discussion hygienist had while doing the cleaning etc. I could go on and on here ... Simply you want service to get better without them knowing who is complaining. All you need it email address of complainee.

I know the web interface needs a lot of work - design especially. If there are any suggestions - good themeforest template I would appreciate it. Also, if anybody thinks about helping me out or joining, let me know.

Thanks for your feedback, keep on hacking!

http://complainator.com

T.

14 comments

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kirinkalia
Hi T, What you're doing sounds similar to Skweal, which allows customers to reach management privately rather than complaining publicly, though not anonymously -- see http://skweal.com/ With complainator, I'd like to know how you inform the business of the complaint so they can fix it?
trusko
Wasn't aware of skweal.com. I will check it out.

You have to know business' email. I plan to allow also sending physical mail when you know the address. That would be service where I would probably charge for. Some of the businesses can't even be reachable via email anymore.

trusko
Ok. I looked at skweal.com. It's one of the use cases that I considered.

The problem is that businesses have to activate account with Skweal upfront. I am talking more about complaining to teacher of your son, to your coworker who makes annoying noises, to the post office about postman etc.

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PonyGumbo
I'd fake the dates so it seems less stale.
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sunspeck
Really? WWW ethics, anyone?
PonyGumbo
How on earth is bumping the dates up unethical?
callmeed
Ok, I see some complaints of drivers with license plates on there (http://complainator.com/complaints/ce267cd9-3a35-4a00-9785-7...)

This is gonna sound wacky, but I recently had an idea for a site/mobile app that only did that. Let people report bad/unsafe driving with a license plate & picture.

The humanitarian in me would hope it would guilt people into being better drivers.

The greedy part of me would try and sell the data to the DMV or insurance companies.

trusko
I fully understand you. The problem is that I, for example, drive typically alone (to work and back) and would be in the same category as those irresponsible drivers. It would be nice if one could somehow let those drivers know that there is a complaint. Maybe if more people participated in this and there would be critical mass of complaints someone like DMV would probably use the information.

The idea behind my website is to help people get a rid of daily frustrations that can be dealt with. Simple stuff, noisy neighbour, guy in the office that makes annoying noises etc. How else are you going to tell them.

amccloud
Sorta like http://www.driver-ratings.com/ ?

I believe they are also selling the data to insurance companies.

trusko
I could consider writing mobile app where you would be able to attach the picture and complain. I want to keep my app generic.

I am not really looking for how to monetize the app. Well, I mean it woud be nice to see that happening, but so far it's just for fun.