Ask HN: What email service provider are you using for your custom domain?

18 points by brink ↗ HN
With Australia's new mass surveillance mandate, I'm in the market for a new email service provider. Who do you use to host your email?

43 comments

[ 4.1 ms ] story [ 102 ms ] thread
Fastmail. I used mailfence for almost two years but was disappointed in their customer service. I tried out fastmail a couple of months ago and everything about it is better/easier.
Most likely the OP wants to switch from Fastmail, an Australian service.
I wasn’t aware. But does it make a difference where the company is based? I’m asking in more objective terms rather than the OP’s preference where they may be “voting with their wallet.”

Email is an inherently unsafe communication medium. If you want it safe you need to encrypt the message with the recipient’s public key and your own private key, but that is hardly ideal.

> But does it make a difference where the company is based?

https://en.wikipedia.org/wiki/Global_surveillance_disclosure...

I'm well aware of how companies are in various governments' pockets, 5 eyes, global surveillance, Snowden, etc. Have I dropped enough names for you?

I said, "Email is an inherently unsafe communication medium. If you want it safe you need to encrypt the message with the recipient’s public key and your own private key, but that is hardly ideal." There is nothing about email the way it is now that is safe. It doesn't matter where it is hosted. If my email is hosted in an underground bunker in Switzerland, but I'm sending emails to a gmail user.... If I want secure communication I need to use Signal.

I believe it still does make a difference. Email has transformed greatly in the past 10+ years. What has primarily been a communication medium has now become a key to our online identities. As our online identities gain further importance in real life, it is critical more than ever that we protect our email accounts both technically and legally.

The technical aspect has been improving with more emails encrypted in transit using TLS, so email being inherently unsafe is only half true. We also need to care about the legal aspect too, and it makes sense to avoid email providers operating in countries without legal protection for users.

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Namecheap Private Email
I use this too but am very disappointed in the number of emails I send that end up in friends’ and colleagues’ spam folders. And the content is not spam.

My only guess is that The ip addresses used by namecheap smtp servers have very poor reputation with , especially, outlook and Microsoft email servers.

You might think it’s not important… until you send to someone with an @outlook.com address or a company using ahosted Exchange solution from Microsoft.

> Who do you use to host your email?

No one. I host my email myself.

Me too. You will fight a uphill battle with deliveribility to major providers like GMail but it is the price for freedom.
For anyone interested, it's very annoying!, You can GET EVERYTHING right, and the mail might still end up in spam (or not even delivered anywhere) with no reason given at ALL. But if you can get it working, it's worth it 10/10.
Just started with iCloud Beta’s custom domains, pretty smooth so far.
I use my Microsoft 365 subscription for my email hosting. Largely because the subscription is 80% off for employees.
Yandex which is free of charge for custom domain
How is the deliverability on this? I've received a lot of spam over this and so i suspect poor deliverability
Fastmail.com, works pretty well! Moved away from Hey
fastmail! The aliases are great.
purelymail.com after I saw it posted here on HN.
Gmail / GSuite.

Because I use rest of their services as well. I understand privacy wise it's not most the optimal solution and I might consider using alternatives in the future.

I do this. Personal domain stuff is forwarded to my personal gmail account. Other domains are on GSuite. I have to say, it's good but has some surprisingly clunky bits. Mailing lists support, for example, is hung off of Groups and the UI has a musty antique flavour.
I do this too, I just forward ALL my mail into my personal gmail (which I don't usually give to anyone) and label it differently, and have them all set up to "Send mail as" from gmail. Email Deliverability is great (atleast to other gmail users, since the mail comes from gmail servers).

I don't like the idea of checking multiple mail accounts, and setting up a couple filters goes a long way in organization. and It costs me nothing. And in case my gmail gets suspended, I can easily switch to another service.

As for privacy, I don't really think mail should be used for any communication that can come bite you in future.

Migadu http://migadu.com/

Super nice people, when you email them for support they're fast and thorough. Their founders are/have been active on here, and they're currently investing in foss projects by hiring sourcehut.org (Simon Ser and Drew DeVault) to build a new web mail built on modern Go libraries https://git.sr.ht/~migadu/alps.

They've got a list of pros/cons here https://www.migadu.com/procon/

I'll shill them any day because I appreciate their simple goal of creating a good email service with no extra unicord dust, marketing, etc on top, plus their willingness to work on open technologies.

They've got what you'd expect for the price, unlimited domains, great admin dashboard, etc etc. CalDAV and CardDAV come out of beta very soon (end of September iirc).

Anonaddy and purelymail are amazing.
I use ImprovMX to forward messages to my actual email account, so changing email services should then be trivial.

Not answering the question directly, but since it allows you to use an arbitrary service it might be relevant.

I'm on the free service and have had no issues. I was nervous about it when I started: https://paperstack.com/moving_parts/

I have no affiliation with ImprovMX. I should probably upgrade to the paid service though now I think about it!

I use a similar service from: https://mailway.app/

They have their code open sourced, and you can self host it if you want. I personally did not bother since I do not use their service for outbound mail (which would definately get marked as spam) and I trust them for now. It also has a neat temporary mail plugin (which I put under a subdomain) that might come in handy sometimes.

Gsuite. It's fine, plus google signin reduces the number of passwords I have to use.