Launch HN: RescueTime (YC W08) – Redesigned for wellness, balance, remote work
In 2008, we set out to answer the question, "where did my time go?" Those were the years of Web 2.0, and applications like Mint and Google Analytics were our inspiration. We spent years perfecting the ability to help people understand where their time goes, but people often told us to help them work smarter, not harder. Over the years, we switched to fully remote work ourselves, and found it's more important to build good habits and set healthy boundaries than to measure where your time goes—we’ve seen how that can be counterproductive when it leads to lack of balance. So although we started in the productivity/quantified-self space, we no longer think in terms of maximizing productivity.
When most people started working remotely or from home, and with the world unlikely to revert to exactly the way it was before, we decided to rewrite RescueTime to reflect this new thinking. Unlike our original version, the new RescueTime is designed to be used every day. Instead of weekly reports we give you daily forecasts, progress meters, nudges, and report cards. Our goal is to solve the pain that knowledge workers have about feeling overwhelmed, distracted, and unable to set healthy boundaries while working from their computers.
There's no one-size-fits-all way to achieve work/life balance. We have over a decade of experience analyzing millions of (anonymous and aggregated) users' work habits and the use patterns of applications and websites for work purposes. This has given us a vast and unique historical knowledge engine backed by statistics which we rely on to identify individual needs and give useful, personalized help. You fill out a survey that asks you questions like, “are you a manager or an individual contributor?” and, “how many hours are in your target work day?” and we match your answers against historical data to give you a personalized “Focus Goal”, taking into consideration meetings and your work week schedule. We then help you navigate each day, alerting you when you're distracted, helping you protect focused work time, and letting you know when you can stop working for the day.
Some of this is counterintuitive. For example, our decade’s worth of data has taught us quite consistently that the average knowledge worker spends 2-3 hours a day in focused work activities on their computer. Most people believe that the average is a lot higher, and therefore assume it should be a lot higher for them, leading to stressful feelings of inadequacy. Our data even shows if you spend too much time on focused work without sufficient recharge time, you will burn yourself out. We also know that it's normal for knowledge workers to spend 2 hours per work day on personal tasks or away from their computer. It's just as important to have space to be able to think creatively as it is to have focused time.
While building our new version, we decided that if our product really could do what we said it could do, we as a company should be able to switch to a 4-day (32 hour) work week. We even designed our personalization flow to support this. Using the new RescueTime, we've continued to be able to accomplish the same (or more) amount of work as we had when we were working 5 days a week!
Unlike simple Pomodoro timers, website blockers, or time trackers, we combine technologies into a holistic solution that, more like a fitness or mindfulness app, guides you into setting good habits and boundaries for every work day. Unlike other productivity tools, we understand the habits of all types o...
143 comments
[ 4.1 ms ] story [ 206 ms ] threadUnsure if the founders were aware of this or just "well shit happens", but it defo means I can't see this product without also seeing the uncomfortableness of working with a "all eyeing eye" on your system tray
I have no idea if the product is still somewhat geared for micromanaging/boss spying but it left a really bad taste for the whole product segment for me.
In an industry with plenty of founders who have said one thing and then repeatedly done another I don't think it's being jaded to be cautiously pessimistic. If the market for RescueTime ends up being primarily spy tech, then it's naive to think that's not the direction it will go.
Tech is also an industry that has let its naivety blind it to some rather obvious perverse use cases.
You may prove this all wrong becoming a legendary founder who holds the line into perpetuity against selling your SaaS as spy tech even if that's what the market wants. That would be an amazing story to watch unfold.
If RescueTime could be run completely offline or could be self-hosted I'd consider it again.
Never again.
This is kind of similar to the GitPrime/WayDev and similar software: The insight is actually quite good, but the moment "The Boss" uses it, it becomes a control mechanism. The best way to take advantage of it is if it is provided as something completely personal.
One note - I have a bit of an idiosyncratic schedule. I work 9-6:30 and then stop for the evening (dinner with family, put kid to bed) and resume work ~9pm typically. I'd love the ability to block off that time slot (6:30-9) but keep space for working before and after.
Beyond with, excited to try it out.
Your signup flow, though, has a start time + end time and doesn't make it clear you can add these windows in. It made me pause during sign-up and I wonder if it would cause other folks to drop off. Maybe could be solved with copy somewhere even?
Similarly, as far as I can tell the signup flow does not let me add half hour increments (e.g 8:30am - 6:30pm). I also can't figure out how to add that even in-app.
Edit: I'm actually seeing $78/year now that I've gone through the signup flow. And since you show the prices before the user finishes signing up, there's really no reason not to have this somewhere on your front page.
It's not as elegant of a solution as what RescueTime offers, but all my data stays on my machine which is worth the trade off to me.
[0]: https://qotoqot.com/qbserve/
[1]: https://heyfocus.com/
There is literally nothing you can do to earn my trust with that much data - the rest of tech has not just scorched that Earth, they've glassed it. The only thing you can do that would make me consider becoming a customer is cut off your own ability to spy on me - by ensuring my data stays local and you have no access to it.
Editing to add: I considered Rescue Time in the past, used Freedom for a time (until I realized they were sending off my data and what that meant), then used qbserve for a long time. Stopped while ago when I realized I'd stopped looking at it and had stopped feeling like I needed it.
I used RescueTime for a long time, but it felt weird.
Also switched to QBserve after a while and it's been great.
RescueTime has more features, for sure (at least it did before), but these days, it is just too much extra data to willingly send to others.
I am curious. What were the analyses and what's your conclusion(s)?
Is there a place that clearly states everything RescueTime is sending up? Maybe that would at least help people trust it more?
Of course, what an app says it’s sending, and what it actually does, might not always gel.
In short we track the name of the application you're using, and the window title OR the URL of the website you're on (if you're in a recognized browser). We query the OS to detect what's in focus and whether or not the computer has gone idle to track time spent on a particular thing. We also use crowdsourced data collected over the years to understand what categories applications and websites are (meeting tools, communication tools, design/coding/business tools, etc.) All of our data is never used individually, only analyzed in aggregate in an anonymized way. We're compliant with GDPR rules. Here's our privacy policy for more information: https://www.rescuetime.com/privacy
[0] https://getamna.com
I don’t have installed apps that distract me. It’s simply websites (Reddit being the worst in my case) and notifications.
I’m also using a separate user account for dev work and everyone at work knows I check slack and my emails twice a day and they can call me at any time. I’ve found it cuts down on distractions because it’s easy for people to ping me with small things but they feel a significant reason is needed for calls.
Focus on iOS has all notifications muted in my work profile but allows calls from my co-workers and partner.
However, this does make me think. There must be a lot of money in 'bossware.' More broadly, there's market opportunity to appeal to poor managers' basest instincts: measuring people in precise (albeit irrelevant) ways, micromanagement, aiding interruptions, etc.
It's icky, and most here wouldn't want to work on it. But people somewhere are. What else fits into that category?
While I can see how its possible to abuse RescueTime in this way, as a happy customer for several years now, its been a lifesaver for me in several ways. It helps keep me from falling down rabbit holes thanks to my ADHD, which is probably the biggest reason I started using it. It also made it much, much easier to bill my hours when I was working as a consultant.
I know the skepticism factor is high here on HN, but having been a customer of theirs for years, I can say that the RescueTime team is one of the good actors in this space.
Brian, looking forward to seeing the new work once its released!
I used to love this app, I used it a lot when I was studying and most recently I just needed a new app to help me focus. Working from home has led to me working more, but procrastinating more. I'm much less effective in the afternoons now and especially with Crypto I keep getting distracted. This update has come at the perfect time for me! I'll get back into it again and hopefully get my data back.
One concern of mine is Linux support; I completely understand the business trade-off you’re making here, and I feel like I must be one of the few paying Linux users. But what I’ve been seeing the past few years that Linux became less and less “supported”. What’s your position on this? And how do you see this develop in the next few years?
Also, the api you have is great and I use it a lot. Good job!
One thing I worry about is how my data is being stored, and what you are tracking.
Rescuetime is useful enough to me that I haven't left for this reason, but I have looked at open source competing products that I can run myself. Could you make me more comfortable about the security and confidentiality of my data somehow?
In short we track the name of the application you're using, and the window title OR the URL of the website you're on (if you're in a recognized browser). We query the OS to detect what's in focus and whether or not the computer has gone idle to track time spent on a particular thing. We also use crowdsourced data collected over the years to understand what categories applications and websites are (meeting tools, communication tools, design/coding/business tools, etc.)
All of our data is never used individually, only analyzed in aggregate in an anonymized way. We're compliant with GDPR rules.
Here's our privacy policy for more information: https://www.rescuetime.com/privacy
BTW: I would love a “How it works” section on your page. I would feel more safe signing up if I knew what would be installed and why.
I had an account way back when and cannot login or reset my password. Furthermore the OAuth flows I tried result in 404.
Looking forward to seeing what the offline-stored model can do.