The DMV here in CA really improved their online offerings due to covid. Now you can do almost anything that previously would have required waiting in line. It's ridiculous that it took this long.
Email is just so much better than waiting in line. It takes them 2-3 days to respond, but there is a ticketing system and it just works.
I don't know about Seoul specifically, just thinking it's really disappointing if organizations are building a "Metaverse Presence" instead of using money to have actual people - though whatever medium - help their clients. Would you rather have a metaverse chatbot that can't help you, or an extra person at the service centre that can actually address your problems.
Orgs love to rush to anything that has the promise of not having to employ a real person to help. I wish they'd just give up and spend the money on actual counter or call center staff.
This is just like when every organization wanted a sim in SecondLife. They ran political campaigns and public events there. It was what you did 10 years ago for public (metaverse) presence.
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[ 3.2 ms ] story [ 29.9 ms ] threadEmail is just so much better than waiting in line. It takes them 2-3 days to respond, but there is a ticketing system and it just works.
…wait for it…
Seoul of the Metaverse.
Sorry, I couldn’t resist.
Orgs love to rush to anything that has the promise of not having to employ a real person to help. I wish they'd just give up and spend the money on actual counter or call center staff.
Now.. crickets....
(...which is still miles better than Gangnam District's official motto: ME ME WE GANGNAM.)