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Beware leaving a review while staying at a hotel, I guess

Manager sounds shady, dramatically escalating situation and changing his story of what occurred

That manager will regret this unconscionable act after the Streisand effect kicks in...
No such thing as bad publicity?
I think that only applies to celebrities and mega corporations
Still better than getting thrown in Thai jail for reviewing a place negatively.
Looks like she gave them too high a rating - not sure that should score a single star ! I sure hope the owner sorts out the management .