Call the "Apple Developer Support team".
They've solved a couple of issues for me quickly, and with little hassle.
I'll email you the phone number. Not sure if it's publicly available or not... I only found it via emails with itunes connect support.
Thanks for that. Possibly the most disturbing thing is that they go to the trouble of sending an email asking how your experience was but then clearly don't review or follow up on the response.
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