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That's the reality in India. You are safe as long as you don't innovate
I disagree.

Its more about providing equal opportunity. Ticket booking sucks for everyone rich and poor alike. This kind of app will favor rich people who can ignore its commission and spend little more for better experience.

One might say why not adopt something like this app for all but thats not possible. Operating at such large scale is very expensive and any profits from ticket commissions is never going to cover its expense and it will suffer same fate as the website.

The application is free to use. Why are the poor disenfranchised then?

And nearly every Indian has a smartphone. Access is almost certainly not an issue.

There is no method of accessing any good or service that the rich can't take more advantage of than the poor, because the rich can pay someone to do things for them. So by this logic, the entire economy shouldn't exist.

Very convenient for bureaucrats nostalgic for the License Raj.