Ask HN: Could you please share which SaaS you are using for your SaaS?

4 points by mrwnmonm 4y ago ↗ HN

What do you use, for example, for:

- Monitoring customer behaviour

- Talking to customers or support tickets or feedback

- Collecting customer's feature requests

- Product analytics

- APM

etc...

5 comments

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mtmail 4y ago ↗

https://github.com/cjbarber/ToolsOfTheTrade was based on HackerNews comments.

soulchild37 4y ago ↗

AppSignal as APM.

Linear as Ticketing / Feature roadmap.

GSuite for email (Yes I provide support using email, and collect feature request in email as well, my SaaS is very small)

motyar 4y ago ↗

Using uploadcare for Images for https://bruzu.com

XCSme 4y ago ↗

- Monitoring customer behaviour: https://www.uxwizz.com/

- Product analytics: https://www.uxwizz.com/

- Talking to customers or support tickets or feedback: Email/contact form using https://web3forms.com/

- Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/

surjithctly 4y ago ↗

Thanks for recommending Web3Forms. I'm the Maker :)