Netgear Equipment Bricking Itself?

1 points by pg_bot 4y ago ↗ HN

Since it is impossible to get in contact with anyone from NETGEAR through any of their public channels, I figured I would try here. I have reason to believe that there is a major issue with your products. Please reach out so we can discuss privately.

3 comments

[ 3.9 ms ] story [ 22.6 ms ] thread

tus666 4y ago ↗

Nyet. All is good.

lizardactivist 4y ago ↗

I don't know what to make of this. Why would you insist on going to a public channel, and then to a completely unrelated channel (HN) instead of just contacting their customer support directly? If their devices would brick themselves randomly it would've been all over the tech news long ago.

pg_bot 4y ago ↗

Literally could not contact customer support without paying them for a support contract.