Ask HN: Is it normal to be ghosted for senior position job interviews?

144 points by Avalaxy ↗ HN
I'm casually browsing for some engineer manager / principal engineering roles. I scheduled an interview with 3 different companies, and in all 3 cases nobody showed up for the interview.

In the first 2 cases, I emailed the recruiter about 5~10 minutes after the interview was supposed to start, to check if I had the right meeting link (I know I did, but wanted to frame it politely). After the meeting was supposed to end, I sent another email saying that unfortunately I was not able to reach them, but that I'm still interested and would like to reschedule. Again... crickets.

In the 3rd scenario I confirmed the proposed interview date/time, but never received the meeting invite. Only after the interview was supposed to take place, the recruiter proposed a new time.

The companies mentioned are Grafana (no reply at all, not even from the head of people who I reached out to after being ignored by the recruiter 3 times), Miro (the recruiter replied several days later with a very vague non-apologetic message, but never reacted to my proposal of rescheduling) and Microsoft.

Is this a normal experience or is something weird going on?

(and yes, I know shaming companies with their name is not nice, but ghosting candidates also isn't nice imho)

105 comments

[ 3.2 ms ] story [ 151 ms ] thread
That seems really weird. You say you "scheduled an interview" but I assume that means that they scheduled an interview with you after you applied/reached out?

Is this in the USA or Europe or somewhere else?

Anyway, seems bizarre to me to do that to any candidate, let alone a senior one (who are in demand these days).

> Is this in the USA or Europe or somewhere else?

The companies are explicitly mentioned. Are you asking about the location of the poster? If so, why?

I wondered if there was a geographic pattern to the ghosting. I haven't heard of ghosting on an interview happening in the USA, my employment market.

Though apparently plenty of others have, as mentioned in sibling comments.

That makes sense. I initially read it differently, so I asked about this to make sure I corrected myself properly.
So by interview I mean the initial one, after I applied for a job and got a confirmation that they'd like to talk to me and we agreed on a date/time and had a zoom meeting set up.

These are roles in Amsterdam. In case of Microsoft, I think it's a very recent development that they started hiring engineers in Amsterdam, so that might play into it.

My gut sense is they picked a range of experiences to interview and you filled the senior end of the spectrum. They most likely let you audition as the most senior candidate and if you aren’t overwhelmingly senior in their minds, they will stall and just kinda go back and forth between the junior and mid level candidate. But they wanted to survey all options.

Sorry about that, that’s just kind of how it works. It’s like looking at Expensive House A, Budget Nice House B, and Potential Cheap House C. Check out all three before deciding.

No matter what you hear about it being a hot job market, always know that it’s the company that gets the luxury of shopping around, not the candidate. It’s still a buyers market.

Scheduling an interview with a candidate and not showing up is just how it works??
You want me to make up something nice to make everyone’s day delightful? I didn’t make this world.
Nah I call bullshit. This is not how the world works. You don't needlessly waste people time. If you have decided to move on to other candidates, you inform the person rather than just leave them waiting on an unanswered zoom call. This extremely unprofessional. This is how you're organization get's a bad reputation. Burning bridges is particularly stupid, when a simple email would suffice.
"Bad" and "just how it works" are not mutually exclusive.
Are you saying you've experienced this or know people who have?

Personally I have not experienced this or know anyone who has (I'm in EU if it matters).

In response to the original post: In each case you refer to a recruiter. Is this an external recruiter (and always the same one) or an HR person at the company you wish to work for? If it is (an external recruiter) then I can imagine it being something that has little to do with you (Maybe the recruiter is requesting advance payment or unreasonable amounts, demanding all further communication go through them to ensure they get paid/have evidence of having "recruited" you, have terms that say they get paid if an interview takes place or whatever).

If that is not the case it seems odd to me that you wouldn't simply get some kind of message along the lines of:

"We are sorry for your inconvenience but we have already filled the position in question. The interview will no longer be necessary."

[edit]: clarification

I’m not sure that’s true, certainly not my experience and not an experience I’ve ever heard of (hence the wholesale confusion in this thread). Scheduling conflicts, sure, people miss interviews on occasion because of unforeseen circumstances… but I’ve never, ever been ghosted by an employer or recruiter once I was in the interview funnel.
We've seen replies from 2 of the named companies in the post abhorring this behavior and asking for permission to escalate to find out what happened. I've been ghosted after applying and then also after interviewing. That's how the world works. But setting an appointment for an interview and not showing up? That's not how the world works.
The same thing happened to me when I was last job hunting, albeit with a much lower ratio and far smaller companies. I chalked it up to people being disorganized and just wrote off those companies as possible employers in most cases.
Are you applying directly or are you going through a third party recruiter?
No, it's not normal. Honestly, it is not even normal to be 5 mins late from an interview. I'm a VPE at a not-very-big company, still involved in occasional intro calls with junior engineers (with zero experience). I'd be ashamed if I were 5 mins late from those interviews.

I find it somewhat acceptable to not respond to applications (sometimes companies get too many to handle all of them, especially if they don't have a well-resourced HR dept), but intentionally not appearing on an interview should be a firing offence I believe.

No, this is not normal. The companies that do this to you clearly have a bad hiring culture.
Frankly depending on how aggressive the hiring is or how overwhelmed/new the recruiter is it might just be mass disorganization. I’ve had things like a new recruiter not notifying the hiring manager when they schedule something, or not checking in after an interview, etc.
Wow I'd have expected much better from Microsoft and Grafana. That's extremely disappointing.
I've been through the hiring process with Microsoft -- it is VERY high touch, and this is definitely not normal. I can't speak for the other companies though.
My personal experiences say this seems weird. I personally haven't seen people not show up for a scheduled interview. Ghosting afterwards? Extremely common.

I can see the Microsoft one being a routine mistake in an overloaded manual process. I have had recruiter working for a large company randomly disappear mid-process because they no longer work there. Took them a while to get back to me.

FWIW, I had the same experience with a Google recruiter. I suspect there's just some dropped balls, and they have enough interview volume that it doesn't affect their hiring ability, so there's no reason to ensure the balls aren't dropped. Miserable experience, and one reason I will never bother with a large company for the rest of my career.
(comment deleted)
Well over ten years ago I had a phone interview with google. First time they didn't show up, so it got rescheduled. Then after the interview.. nothing.

More than a year later I get an email out of the blue from google saying they saw I did great on the phone interview, when would I like to come in for the next round! LOL.. no.

So it has been happening for a long time.

I was going to post "not normal at all", but then I noticed you mentioned recruiters. Are these 3rd party recruiters you are going through (i.e. not employed in-house by the companies)? If so you might want to consider the possibility that the recruiter is claiming to have scheduled an interview that the company hadn't really properly agreed to or were pressured into.

But in general when dealing directly with a company I'd say: no reply to an application is completely normal, but not turning up to scheduled interview is not at all.

With third party recruiters there can be many reasons (in another comment i mentioned some). But if it's a third party recruiter then this seems to be a pattern... find someone new.

[edit]: If you don't trust them. It might also be advisable to ask your data be deleted and recend permission of them sending your cv, name or other data to companies.

It’d be interesting to know if it was the same recruiter for all three positions. Definitely time to change recruiters, too.
> Are these 3rd party recruiters

I've been ghosted by 3rd-party recruiters since before we had the term. I've had 3rd-party recruiters make materially false claims about the job, the location, the pay bands. This is just bog standard industry behavior.

I've also had one 1st-party recruiter recruiter ghost me (oddly, from a world-famous law firm) that took the time to bring me in for on-site interviews.

Just as "go in person with a firm handshake to get a job" is a social norm of a bygone era, treating applicants with enough respect to at least send a generic "thanks for applying" is a dying norm. Folks feel they don't owe their fellow man any basic courtesies, be it replacing a shopping cart, or sending a rejection email.

I went through the official channel, so I assume inhouse recruiters (although it appears like some of these recruiters are actually external recruiters but hired by the company to act like internal ones?).
I don't think I have ever experienced someone ghosting the actual interview but ghosting does happen for senior positions, and I think it's probably more likely due to the amount of attention that a senior level hire is going to get.
You mean senior level positions get a lot of responses?
Sorry for the ambiguity. I meant that hiring someone into a senior level position is going to require approval from more people within the organization and that will delay the hiring process, to the point that it might cause it to stall and result in ghosting.

But I think you are right that senior level positions also probably get a lot of submissions.

If they are large companies, it is theoretically possible that the people assigned to interview you weren’t super invested and missed the whole thing.

At that point you basically have 3 layers of people (Hiring Manager, HR, Recruiter), that will do their best to make it sound like something other than:

Our interviewer didn’t show up to the interview because they were still in bed/too busy with other stuff/never informed they had to interview anyone

To have it happen 3 times in a row, with different companies, seems pretty improbable though.

That's wild. I get ghosted all the time by recruiters. They message me on LinkedIn, I reply, crickets.
I was looking for work in November and even thought I have 15 years in software and cybersecurity, I still got ghosted by multiple recruiters. Two of which were at Google, and another at Apple. After talking to a friend at Google, she made it seem that their recruiting department was having issues (which I inferred to be staffing issues). For non-FAANG companies, I had no issues going through their interviews. Their recruiters and hiring staff were all very well prepared and the processes were smooth.

Keep trying OP!

During 2020 I personally experienced:

* Early screen, then ghosting, not replying to my follow-up.

* Nobody turning up to the scheduled interview, then a day later an automated email thanking me for my application and asking me to pick a slot. It seemed like I was stuck in an automated loop. I later checked Glassdoor and there were loads of reports of this.

* No response to my application for 3 weeks, followed by a recruiter trying to schedule the first interview for another month from then (I managed to make it happen the next week instead).

Sorry, that's not normal. The only thing I can think of is they're finding something during last-minute research that makes you untouchable. Maybe a really damning search result?

If you have any friendly contacts at those companies (referrals), maybe they can give you a hint about what happened.

During a FAANG onsite I was given the same exact question twice and they did the wrong type of interview—so I could believe disorganization as a possibility. But I've never had someone not show in an interview, and 3 times in a row is beyond unlucky.

It doesn't have to be that drastic.

The hiring company could have simply had a good candidate much further along in the pipeline that signed an offer, then then company/recruiter simply forgot about OP (or choose to not address the elephant in the room, the company had multiple suitors for the role and OP was not a top contender)

That's unfortunately common and would explain ghosting on next steps but doesn't explain bailing on interviews that are already scheduled.
I mean, going through with an interview when you already have a better than expected candidate is a sort of sunken cost fallacy, no?

If you're looking to roll a 5 or 6, do you keep rolling after getting one?

> The only thing I can think of is they're finding something during last-minute research that makes you untouchable. Maybe a really damning search result?

Hah. Since it happened 3/3 times, I started wondering if it was just me. As far as I'm aware there is nothing bad about me on the internet, so I don't think it's that :P

But it somewhat reassures me to read that others have been in the same boat.

Yeah this was my gut reaction, maybe a name conflict with a terrorist or AML watchlist or something. Or just plain bad luck but interesting coincidences.
Not sure where you are but this may be linked to the number of resignations and vacancies in many big companies at the moment. I have been trying to buy some high value electronic instruments at work for the last 12 months but it is turning into a nightmare. Some suppliers won't reply to emails , others promise to arrange a sales engineer to visit but never do. Finally one company seemed interested and sent a pre-sales engineer who took details then vanished , then I was told that engineer was ill but another would come out to get the same info. They came out then the same happened again and I'm told the pre-sales engineer has left and another needs to be sent out.

This same pattern seems to be repeating a lot these days.

It's quite possible the manager who wanted the post you applied for has gone and your appointment had been forgotten about. HR would have been involved but don't like to leave their homes at the moment so this happens.

I work at Grafana Labs (Snr Director of Engineering here) and that is not the standard we operate at or aspire to.

I'll raise it internally to find out what happened in this case as I care that this is not how we act.

Ghosted after the interview is very common, ghosted before an interview is scheduled is very common. But to not show up for the interview? That is not at all normal. Something is weird.
It's really a sad state of affairs in the labor market. Ghosting after an interview or even recruitment conversation was not the norm before.

To some degree ghosting before was at least less common, most businesses had boiler plate responses that you didn't pass the first filter they'd send out. After an interview it was expected to hear a timely response. At the very least, inform you the process is taking longer than expected, a decline, or an offer. I wouldn't be surprised if in the next 10 years we see more ghosting on actual interviews.

It's just plain bad business behavior to not follow through with easy scheduling commitments like a person to person meeting. I've missed a handful of meetings I didn't reschedule prior in my entire career and all of them were emergencies (car accidents, transport issues, rushing to a hospital for a loved one, etc.) I can distinctively remember each of them.

Employee and employer relationships have always been a bit like the current culture of dating but businesses usually were the more courteous of the two relationship cultures. Now it appears ghosting people from the dating world has moved full pace into the business culture, not showing up for dates and all.

Only from weak management. Real management knows we're always recruiting. Matches of needs + applicants today might not be a good fit, but the candidate could always be a great fit soon, or someone they know. Interviews are a two way street.

They show great candidates how they can fit culture. They show strong companies why everyone should want to join.

Interviewers not showing up seems really weird and surprising. At that point the hard work of scheduling etc. is done.
Hi, I work for Microsoft at an engineering role and would like (with your permission) to escalate this internally since this experience sounds awful and nothing like what I experienced or what we aim to deliver.

So - while I'm just a lowly developer I'd like to give escalating this a shot. If interested email me at bgruenbaum@microsoft.com

To reiterate: this is not normal and not representative of what an interview process looks like in Microsoft (regardless of whether you're an intern or a big-shot manager).

(This comment is just based on my experience and I'm speaking for myself and not Microsoft)

Hi Inglor, thank you very much for the offer. I'm giving Microsoft the benefit of the doubt here, they did reach out after the planned interview. I prefer to not escalate as I don't want anyone to get personally burned over this, or hire my future potential chances :)
Last time I was job searching I got interviewed by several FAANG and accepted a job at one of them. Didn't even hear back from Microsoft.
You might want to check your timezone settings.