Cloud DRaaS provider Arcserve Storagecraft has lost customer data (blocksandfiles.com)

This situation is looking like permanent data loss for a large number of customers. Someone has posted a copy of the company's FAQ surrounding the incident online [0]. Customers are being instructed to re-seed backups from scratch.

[0] https://www.citizensjournal.us/wp-content/uploads/2022/03/Cl...