Ask HN: Is Okta Just Spam?

2 points by jjtheblunt 4y ago ↗ HN

There's no way to unsubscribe from Okta weekly emails, there's no way to reset a supposedly forgotten password to edit supposed communication preferences, and so on.

Isn't this "illegal", explicit Spam?

3 comments

[ 2.2 ms ] story [ 18.4 ms ] thread

tpmx 4y ago ↗

It's probably "legal" in some locales, but it probably shouldn't be. I've noticed this anti-pattern with some other entities.

Every single unsolicited email should have a single click unsubscribe link at the bottom.

mc4ndr3 4y ago ↗

It may very well be illegal.

Notify their support staff. Then mark the messages as spam with your email client.

chayesfss 4y ago ↗

Settings/account is where you adjust them in my test tenant. If you subscribe to the service and they communicate updates to your registered email how would that be spam?