HN Explorer

Is LinkedIn the New Facebook?

4 points by amtamt ↗ HN
A hate speech comment was reported on LinkedIn, and in a few minutes below message was received:

" We’ve reviewed your report Here’s what happened

Thanks for reporting XYZ’s comment. A member of our Trust & Safety Team reviewed the comment and found it does not go against our Professional Community Policies.

We understand this is not the outcome you expected and want to share some additional options that can help ensure a safer experience on LinkedIn.

If you don’t want to see updates from XYZ in your feed, you can unfollow or mute them.

If you’re connected to XYZ, you can remove them as a connection.

If you want to eliminate all interaction with XYZ, you can block them. Blocking means they won’t be able to connect with you, view your profile, or see your updates.

We don’t notify members when you unfollow, mute, remove a connection, or block them. "

- Did some human at LinkedIn really saw the report? Do they really have such bandwidth available to reply in few minutes with a message containing name of the offender 4 times? - Is LinkedIn actively pushing inflammatory content just like FB? - Are they using common AI of some sort to handle "Trust and Safety", and are equally broken?

It seems time to exit LinkedIn permanently.

8 comments

[ 1.8 ms ] story [ 31.3 ms ] thread
hunglee2
speedy response (vs instantaneous) is not necessarily evidence of automation - there will be a team monitoring the reports, performance managed on timeliness. The message, of course, is canned, which may have reinforced the impression the entire chain was automated
logicalmonster
Personally I wouldn't use LinkedIn because it's a vapid site that isn't really fun to use: you have to be on guard to avoid unprofessional behavior too much or it comes back to bite you.

And that's just the point I'd like to emphasize.

If somebody truly conducted themselves poorly and unprofessionally on a site used primarily for job seeking and professional connections, perhaps it's best that potential employers know who they're dealing with? Letting the chips fall where they may and letting employers see who they're getting seems like a far better outcome than trying to gin up another faux outrage campaign that somebody isn't doing enough to censor something somebody else doesn't like.

he11ow
LinkedIn ups the stakes on being an asshole. That's a good thing.

One can still choose to be an asshole on it, of course. Just that, one's career or income may take a hit, so there's an argument against it...

kleer001
Without the quote it's impossible to tell.

Eitherway, yea, each social network you mention has the patina of corruption upon it.

mr90210
I've been thinking on moving off LinkedIn for similar reasons. I think it's time for an alternative platform.
CRConrad
Judging from the number of blatant pro-Putler troll comments I've seen there recently, yes. (Or maybe it's becoming Twitter?)
dodoso
For people looking a LinkedIn alternative, I am trying to get validation before building. 2 main things will set us apart.

1) It will be social media-free (no humble bragging, self-ceos, personal updates)

2) Use work email for connection and communication (our goal is to get you to stay away from our website)

It would really help if you can pre-register (https://knowforwork.com) with an email so I can validate the idea. I don't want to build and have no users. Let me know if you have any questions.

Blackstrat
I used LinkedIn heavily prior to Microsoft’s acquisition of the company. Since that time, it seems to have become more and more Facebook like. Consequently, I’m no longer a paid subscriber but maintain a presence simply because I have hundreds of contacts, some of whom worked for me, or with whom I went to grad school, etc., whose careers I follow casually. I like knowing former employees and school peers are now VPs, entrepreneurs, etc. And from time to time, I can provide a reference or an endorsement. At the end of the day though, I think it’s a shadow of its former self.