GDS do some good work. All the government pages I've come across have a simple, consistent, legible interface. Sometimes it's a bit tedious because there's just a lot of text, but they manage it pretty well. They seem to make a point of having specific "Start Here" type buttons for filling out forms, which is a sensible idea.
I agree - it's a part of UK government I'm pretty pleased with. It often feels like their involvement shakes out poor legacy processes too (thinking back 15 years to picking up mildly Kafka-esque forms at the Post Office for really common, regular mundane tasks!)
Just this evening i benefited from an NHS site that looks like it's had their help/guidance and the process was excellent.
This is super-useful. Especially given I built and run a forms SaaS targetted at central gov in the UK.
It's interesting how so many form products discount themselves from this space by either requiring javascript or not being able to deliver the html+css specified in https://design-system.service.gov.uk/components/
There are still snags though. GDS have made some, let's say questionable, tech choices that go against their own mandates, and they're reticent to engage with the commercial sector to help departments adopt their designs/standards. But, overall, it's an excellent resource and makes designing and building forms so much easier.
I'm an American and an unapologetic fanboy of UK government websites. They are the best of the web: unerringly clean, organized, simple, and substantial.
For example, I've recently noticed that when I need to know about a drug, the NHS page about it is one of the top results on Google. I've come to click on it rather than sites like webMD because I know I'll get a simple, informative page of text instead of an ad-loaded nightmare that responds to any meaningful question with "ask your doctor" (who will then Google it and charge you $500 for the favor).
Turns out it's totally possible to have a government make nice things -- way nicer than the private sector, actually.
There is no way to just present code that will compute it, though, because much of the detail lies in the data collection techniques, which rely on human judgement to replace discontinued or altered goods with equivalents, and they interview homeowners and renters in person via the Census. You can't reproduce the entire computation without employing a few thousand people in representative samples of the country.
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[ 0.19 ms ] story [ 47.6 ms ] threadJust this evening i benefited from an NHS site that looks like it's had their help/guidance and the process was excellent.
Ex: https://www.gov.uk/service-manual/design/form-structure
It's interesting how so many form products discount themselves from this space by either requiring javascript or not being able to deliver the html+css specified in https://design-system.service.gov.uk/components/
There are still snags though. GDS have made some, let's say questionable, tech choices that go against their own mandates, and they're reticent to engage with the commercial sector to help departments adopt their designs/standards. But, overall, it's an excellent resource and makes designing and building forms so much easier.
Can you tell us more about this?
For example, I've recently noticed that when I need to know about a drug, the NHS page about it is one of the top results on Google. I've come to click on it rather than sites like webMD because I know I'll get a simple, informative page of text instead of an ad-loaded nightmare that responds to any meaningful question with "ask your doctor" (who will then Google it and charge you $500 for the favor).
Turns out it's totally possible to have a government make nice things -- way nicer than the private sector, actually.
- content dense pages
- accessibility
- using the browser defaults with only minor styling (Eg links are blue underlines, proper use of H1-H3, etc)
- works without JavaScript
There is no way to just present code that will compute it, though, because much of the detail lies in the data collection techniques, which rely on human judgement to replace discontinued or altered goods with equivalents, and they interview homeowners and renters in person via the Census. You can't reproduce the entire computation without employing a few thousand people in representative samples of the country.