Ask HN: Is attitude more important than knowledge?

70 points by SMAAART ↗ HN
I am old and overeducated. I grew up poor with uneducated parents, after high school I had to get a job. Later in life I put myself through college all the way to an MBA from a top school.

All my life I have wanted to be an entrepreneur but while I started a few companies, they all failed.

Over the years I have heard here and there various versions of "Attitude is more important than knowledge" and each time I was furious, since I have invested a lot of time and money into acquiring knowledge. Alas I am starting to suspect that I was wrong all along.

While "some" knowledge is essential in business, "attitude" triumph knowledge when it comes to entrepreneurship, and business in general, by orders of magnitude.

So, what does HN think?

And how can I leverage my wealth of knowledge to become a successful entrepreneur?

82 comments

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Success is a combination of both. It’s not an either-or situation.

There are many people with entrepreneurial attitudes who fail because they don’t have the necessary skills to execute and they can’t (or won’t) hire and lead people who can execute.

There are many smart people who fail in their careers because their attitude gets in the way of working with others or delivering results. This can be anything from deep cynicism about the workplace to being combative with others or even simply being an unpleasant person to be around.

We like to glorify the idea of lone wolf programmers using their extensive knowledge to deliver everything by themselves, but the reality is that businesses are all about people and teams. Knowledge is part of the foundation, but interpersonal skills and leadership abilities are necessary to actually leverage those skills. People who have a lot of knowledge but who can’t execute or work well with others are really just critics operating from the sidelines.

For this particular flavor of success... luck plays a massive part, and anyone and everyone successful knows it, whether they admit it or not.

And being furious is not really a replacement for luck.

Talking about luck, I think attitude plays into this since entrepreneurship has more failures than successes, and sometimes it's just a game of luck.

The important thing is, in the face of failure, do you give up? Or do you persevere?

I can teach someone technology (assuming they have a minimum baseline knowledge of the tech space). It's much much harder to teach attitude.

You need both to succeed, but it's much easier to teach the knowledge.

Is attitude more important than knowledge? No it isn't.

Success is dependent on so many factors, the most important being your connections. I've seen many smart developers fail in their businesses, while a well-connected sales guy sold an app via powerpoint slides until he got enough money to hire a couple developers. The sales guy is now worth millions.

In my opinion for success, you need a good network, money to burn, knowledge, and then attitude. The variables affect each other a bit though.

If you have a good network, ALOT of money to burn, and a little knowledge you will probably be successful.

If you have a good attitude, good knowledge, no money, no network, then you will probably fail. At least the knowledge will help you get 9-5 job.

Surely your smart developers and well-connected sales guys differ in more ways than merely “connections” — in particular, the sales guy, being on the front lines of “what people want”, is surely better-positioned to understand the market he operates in and the problems its participants face, compared with your average smart developer?
> Over the years I have heard here and there various versions of "Attitude is more important than knowledge" and __each time I was furious__

I'd start there, because if such a simple statement makes you furious, I can only imagine what your reaction (attitude) is in scenarios an entrepreneur might find themselves in.

Yeah, that bit is a little concerning. The world owes you nothing.

Each one of us gets dealt a hand in life for most things, and we can't usually ask for another hand. It's up to us to make the best plays possible.

Being born in this era, in an English speaking country, with access to internet, etc, it's hard for me to feel like I'm owed anything.

I strongly suspect that many (most?) folks purporting that attitude outweighs competence have significant tailwinds: inherited money or connections, or similar.

You want to stack as many unfair advantages as you can. Attitude and knowledge are among those. Some folks have other unfair advantages over you, and you’ll have to work harder to compete than they would. That’s why they’re called unfair.

I disagree - I value attitude over knowledge, but there's a baseline on both sides. If you don't hit the baseline of competency, no amount of attitude will make up for it, and vice versa, however given a choice between two people who are competent, and one has the right attitude I'd choose the attitude every time.
The only two things that matter for success in entrepreneurship are who you know and who you decide to trust. Both knowledge and attitude only matter insofar as they influence those two things.
Yeah, operations and execution are fairy tales.
Those are both things you can just hire someone else to do.
Knowledge is necessary but in some cases not sufficient, I’d say. Nobody is going to give you a job where you don’t know what you’re doing, except maybe in politics.
Both are important. It depends on context. Some challenges/problems are easier to overcome with knowledge, some through attitude. Attitude is "more important" because a poor attitude renders all that knowledge completely irrelevant.
Knowledge is the cumulative result of a particular attitude over time.
Knowledge can be farmed out to the internet & peers

Grit, creativity, and int stats are what matter the most

Never. Never. Never give up

Anything is possible. We sent a man to the moon with kbit computers

You can always find knowledge in books, blogs,and through hard work and perseverance. Being confident that you can learn as you go and on the job is important.

Attitude plus zero will to work to learn and no prior experience is a total disaster.

I assume you’re referring to particular kinds of knowledge and particular kinds of attitude, but you do leave this ambiguous.

Most “know-how” technical knowledge—what I assume you’re referring to—is like having a set of solid well-known tools in a toolbox. Useful, but you still need to figure out what to use those tools to do.

Many highly-educated people believe they can think their way into a business, in the style of “build it and they will come” — not a useful attitude.

Instead, try “how can I figure out what people’s real problems are, problems they’re willing to pay to have solved” — a more useful attitude. It requires you to talk to people, find problems, and only then bring your existing technical toolbox to bear in prototyping, etc.

Credentials and a network can get you in the door, to reach those people with problems and enough money to pay someone to solve them. Having your own money gives you more retries.

Money and a network also let you hire people with their own toolboxes, changing what tools your personal toolbox needs to contain.

A toolbox alone, without the knowledge of what to build, is just a box full of junk — or worse, full of shiny toys that distract you from creating value.

Attitude and knowledge are complementary.

I think this should be required reading for people at so called "engineering led" companies. When I hear that phrase, my experience tells me that products come out of neat insights or tech work in engineering, and not because of an identification of unmet need in the market. Ive seen too many cases where leaders took some really cool stuff that engineering came up with, built a product around it, and then were scratching their heads when it painfully ground its way to a distant 2nd or 3rd place in the market.
I bounced around a lot in college. I started in chemical engineering, moved to math, and then finally graduated with a degree in English. After graduation, I attended coding bootcamp.

I was a good programmer, but my core computer science competency was weak. Really weak. However, I was able to land a gig at a very technical company with lots of computer science problems because I had the attitude I can learn anything.

You can learn anything, but you can't learn everything. And you need the right knowledge base to learn effectively. After that, attitude can take you a long way.

I think the transition from being an employee to being an entrepreneur is difficult, because of the different skill sets required. In a company, you usually have a specified role, with the hard problems mostly figured out by the people before you, and it's just up to you to execute your assigned tasks.

Entrepreneurship is really the full stack of trying to find a problem and solving it along with all the details of running a business.

The skills that mark a great employee do not necessarily translate to being a great entrepreneur. Of course there are many skills can be applied to both positions but often, you'll have to develop new habits and form new neurological paths when transitioning to an entrepreneur.
No, but it can pull you through where knowledge and skill might be lacking.
I would replace “attitude” with “worldview”. I think that’s what this quote is really getting at because worldview dictates attitude.

(Please note I’m about to make some generalizations and simplify some complicated things. Please read the following in good faith, grain of salt, etc.)

Having also grown-up poor with parents who only finished high school, and one barely at that, my worldview was one of scarcity and viewing education and success with suspicion. I’ve since changed that. But you can see how that worldview would hobble someone who’s trying to create a successful business.

If someone’s worldview was that there’s always enough, and success is inevitable given enough effort, luck, and help, they would never give up. They would happily gain whatever knowledge and skills were necessary because they knew they would succeed.

Is it possible that your worldview is hobbling you? Or, success includes luck and maybe you’ve just been unlucky.

Knowledge / education can be a curse! I cannot tell you the number of people I’ve met who are insanely smart but lack the ability to just do it when it comes to starting a business.

They overthink by planning everything when in reality you need to be like a roach (keep going) with a touch of naïveté.

i think recent politics shows you can go far with a lot of attitude and not very much knowledge
I think you can leverage your wealth of knowledge and be successful by finding a balance, most of the comments describe how in various ways. The good life, the successful life, all require sacrifice. Think of sacrifice as the scales of your tolerance to succeed.

Find the balance. Not out there. Find it… In there.

Your post equates "schooling" with "knowledge." If that's the context, then I'd take experience + attitude > knowledge every single day of the week. If "knowledge" includes schooling + work experience, then it depends. If you have a shit attitude you need to be very top tier in "knowledge" to make it worth the rest of us dealing with you. If you have a fantastic attitude you can get away with a lower level of "knowledge" as long as you show progress when trained.
The two are not mutual exclusive. In fact, you need both to be successful as an entrepreneur. Some people are amazing at executing but need to "sell" their work. Some people "sell" but cannot deliver. Merry the two together? Boom.
Knowledge is only part of it. Experience, luck, network, iterative steps, product/market fit, timing + time invested, talent, focus/discipline and most of all financial margin for risk are all as important.

The good news is if you put enough time into something, those key components emerge.

In a way you also need to listen to people but not listen, and know when to do that. New ideas will be pushed back against, following the existing successes will always be encouraged, but the latter is a form of survivorship bias, FOMO and buying in at the top. If you know something is there and others say it isn't, you might have something. Additionally, if it is already done, doing it better is another way to create value.

So yeah, attitude in pushing through against headwinds is key. Don't always listen to the critics, but take it in, it is a balance and one that everyone battles in most things. Grounding down the fluff/hype into a good plan with results takes all those things.

Find someone with the right attitude that is looking for someone with a wealth of knowledge ;)
This resonates with me, in my experience I think there's a fallacy in believing the world is a meritocracy when it's not. I also noticed a lot of patterns at different companies over the years. Venkatesh Rao writes about these pattern nicely, he calls it the Gervais Principle. If you can bear it, it's worth a read.

https://www.ribbonfarm.com/the-gervais-principle/

> This resonates with me, in my experience I think there's a fallacy in believing the world is a meritocracy when it's not.

This is a particular class of fallacy that I sort of disagree with.

"the world is a meritocracy" is only a fallacy in a very strongly worded version of that statement.

Saying something like, "talent is a factor in career trajectory" or "education is correlated to income" should be non-controversial.

The "fallacy" here is people assuming that the trend true in the broad case will also be true in all cases.

Yes of course, it's not true that more education will guarantee more income. That doesn't mean you should invest in education.

Based on my experience I would feel comfortable standing by the statement, "the world has a trend towards meritocracy" with the important caveat that merit can be particularly difficult to define, as OP is pointing out. It would be reductivist to assume the 'merit' of a tech entrepreneur is based solely on programming ability for instance.

I'd counter that for a definition of "merit" like "performs the duties of ones job exceptionally well", it's always a fallacy. I note that this definition of "merit" is what nearly all corporations consider when evaluating performance of employees and granting annual "merit increases".

In nearly all cases, merely performing ones work well, will not gain the employee anything but more work. Sometimes there are promotions or meaningful raises, but this is the exception, not the norm. It is not in a businesses interest to pay employees more than absolutely necessary. It's a true-ism in software development that to see meaningful increases in salary one must "job hop". This reality has given rise to aphorisms such as "I pretend to work they pretend to pay me" and Johnsons "Who Moved my Cheese?".

Of course merit can be hard to define, but if it's defined in a way other than performing a job well, well that's something else isn't it?

attitude is the reason why the west is in decline

knowledge is the reason why asia is rising again

a good entrepreneur is a good manipulator, a good liar and a good seducer

are you willing to trade your knowledge to become someone like that?

use your wealth of knowledge to find people like you and build nice things for your surroundings

but more importantly, do what you like, don't chase people for their attitude, look, they are already trying to sell you something and you fell for it