Ask HN: Forgot my Snapchat password and have a new number. What now?

2 points by CodeSgt ↗ HN
I have a ~4 year old snapchat account that I use to keep in touch with a lot of people. There are a lot of close friends that I only communicate with through that app and have no other way to contact.

The phone number I used to sign up with was discarded years ago and there doesn't appear to be any alternative way to reset my password (unless I had signed up with an email, which I didn't).

Am I just shit out of luck? I really, really, really don't want to lose those connections. A lot of them are people I was stationed overseas with while in the military.

2 comments

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Contact support, it will be slow but eventually you will be able to prove that you are who you claim to be.
The support says they won't respond to inquiries not from the email/phone associated with the account