Zipcar Down

3 points by alexfoo ↗ HN
Complete internal IT meltdown it seems, and many people not able to unlock (or lock) their booked cars.

https://twitter.com/search?q=zipcar&f=live

Seems it is worldwide as reports from both UK and US in there.

Their app isn't showing active reservations, which prevents you using the app from locking/unlocking it.

My reservation started 1h30m ago and I haven't been able to get into the car. That's my weekend plans hosed and a wasted hotel booking that I doubt I'll be able to get a refund on.

CS rep just said that "engineering were on it" and no timescale for a fix.

1 comment

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This was a huge inconvenience to me. I was stranded an hour from home at 10pm, with no way to get home. What an absolute mess.