Ask HN: Startup idea – disconnected, physical space charged by hour

45 points by chouchinhua ↗ HN
Hi, first time posting here. I'd appreciate any feedback. I've been considering this startup idea for couple years now. The idea is an internet-free and screen-free space that allows the user to do "deep work", read, deliberate, or just do nothing.

It's essentially a hotel room, but only bookable for one person, for a few hours only. There is no internet provided, and cellular signal is blocked. Alternatively (if blocking cellular signal is infeasible), users are asked to turn over their devices at the counter or have the devices "locked" in a "faraday box" for the stay duration. In the room, distraction and stimulation is kept to the minimum. No screens or ads allowed in the room; and the view from the window would be calming and non-stimulating.

The idea is borne out of my exhaustion of living in a hyperdense Asia city, where I am always surrounded by sensory pollutions such as advertisements, city noises, as well as constant phone notifications. I am also the victim of my own internet addictions.

To stay focus, I've tried to work in coffee shops. Although I'm generally productive in coffees shops, I often find I couldn't really fully relax or "be myself" in a public space. I tried "staycation" in a real hotel, but the check-in is complicated, the cost is high, and the room is designed more toward leisure and entertainment. It usually lacks a good desk, a good chair; and the high-speed internet is too enticing.

Specifically, the space is provided to those who would block out hours from their calendar for "reading" or "writing" but constantly fail to protect that commitment. More broadly, my intuition is that "traveling" to a dedicated offline zone once in a while may be as beneficial as traveling to a different country.

I realize the idea is rather unrefined, and not very "tech." But I'd love to know HN community's thoughts on it. Thanks.

89 comments

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I can definitely see this being popular with the right marketing. It could also be sold as a "meditation space" or "de-stress zone".
It almost feels like some artistic experience . I think the success of such an idea would really come down to how you sell/market/characterize it.

It is just a hotel room? Is it a retreat? Is it a new type of therapy?

Semantics might be key here perhaps.

There were at least a few companies that already tried something similar.

https://www.crunchbase.com/organization/recharge

https://breather.com/

The second link 403s.
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It works for me from a New York VPN IP. YMMV.
Breather just lists a bunch of office meeting spaces in my area (Austin TX). I don't think they would work for disconnecting, but they could work for deep work.
Love the idea of a space specialised to deep work, although if you're offering a space to work I don't think "no screens" should extend to a disconnected laptop.

If you're offering people to disconnect completely for several hours, some form of "we'll hold your phone / offer an emergency contact number" service would be attractive. Like it or not people - especially parents - have gotten used to being contactable at all hours in emergencies, and it would get rid of a major anxiety I think a lot of people feel when going off-grid.

I fully understand the anxiety to stay contactable, as a father of two children myself. I haven't figured out a good solution to balance the needs to stay connected and the needs to stay disconnected, though. One solution is a concierge operator, like what you mentioned. I've heard some luxury villas provide such service. iPhone and Android provides call forwarding function, so the guest could set up a temporary forwarding to the concierge number during stay.
Interesting idea! I'd say one of my main concerns is the whole "charging by the hour" part of it. It feels like a primary goal is to allow people to disconnect/relax/become bored to give ourselves the "space to breathe" we frequently don't get in our busy 21st century lives.

But for me personally, it seems like it would be difficult to sort of "intentionally" decompress in a limited amount of time. The fact that I'm being charged for every minute I don't slow down would probably stress me out to the point of being counterproductive.

So I think it needs to be a little bit more intensive somehow, especially in order to compete with the things I already do if I want to decompress and disconnect for an hour or two: massage, float tank, etc.

Understood. I probably should have said "purchase session in hours" instead of "charging by the hour." The point was to distinguish it from buying a night's stay as in a hotel.
I solved this when I lived in Hong Kong by finding a quiet desk on a quiet floor at the main public library (alt. You can get visitors memberships to University libraries to do the same thing). Leave your devices at home and pop some ear plugs in and your good to go.
I think you can make it work if your marketing is good enough.

It should probably be a Faraday cage, I don't think you could do jamming in highly populated areas, but also providing a landline seems like a good idea in case of emergency.

The office used to be that place. No mobile phones allowed in the company. The floor secretary handles incoming phone calls. Computers locked down to just a few boring applications. Single person office. White walls. Out of the window you see the wall of the factory building.
manga cafes in Japan have a fairly similar concept where you can rent different level of accommodations (a small chair in a corner, a proper box or in more expensive places even small rooms with a bed) for hours or days. Common spaces have plenty of books you can bring into your room to read quietly, not necessarily just mangas.

These obviously also have internet in rooms, but contacting one to try to setup and advertise distraction-free rooms might get you somewhere if they exist where you live.

Thank you. Great idea on working with manga cafes at first.
You need more research to understand the customers and their needs but I think will the right packaging and marketing you can probably find a market for this idea.

Some questions that may or may not be useful:

* Who is realistically experiencing enough pain that they would pay for this service?

* What psychological or social customer needs are not satisfied my the market?

* If Apple launched this service, how would it be? What about your local city admin? Hoe about a non-profit?

* What are the top 5 competing alternatives and what are their pros/cons?

* How would you prototype this idea with just 100 dollars and 2 days? What about a physical prototype over 5 days?

* Someone is ready to pay a premium price for this service. Why? Who? When? Where?

I'm mostly answering these questions, but most of the questions are valuable things to consider before trying to start a business.

> - Who is realistically experiencing enough pain that they would pay for this service? > - What psychological or social customer needs are not satisfied my the market?

I've tried to digital detox at home by leaving all of my devices away in another room. I find myself reaching for my phone to take a picture, ask someone a question, or search for some answer to a question. I tried a half hour and a whole hour. I wasn't trying to meditate; I just wanted to be where I was without distraction. I started counting how many times I reached for my device. I would instinctively try to use my phone a least 10-15 times an hour. Having my always on phone and watch has changed the way I think and act. Since I always have my phone, it feels like an extension of myself. The smartwatch is similar. If I'm not wearing it, I'll still instinctively look at my arm for the time, date, weather, etc.

I imagine there are other people like me, looking for a 3rd space to either do some deep work, meditate, or try to get away to fight burnout and other related issues (not always work burnout). The obvious competitor for the deep-work side is WeWork. I can rent personal workspaces in various styles: working in a shared room, finding an available private booth (and trying to work) that is not much bigger than a portable restroom, or renting and working in a conference-type room. Each gets more expensive, except the booths. Those are usually free to use for a brief period (30m?) if you have paid for common room space, but finding an available booth is challenging. None of those are for non-work. Common areas are noisy and busy enough to distract a monk. I can't get deep work done there unless I hide in a booth if one is available, and they are not time bound (I think they recommend 30m before letting someone else use the booth.

If there were screens or just pre-programmed audio for guided meditations, that would be helpful for those trying to disconnect truly. Otherwise, they sound like nap pods or a coffin-type hotel.

Real estate can be costly, especially when renting instead of buying the space (and building equity). I don't consider home or coffee shops a reliable 3rd space for deep work, as they are too noisy and distracting (even with headphones). Going into the office is hit or miss, as it can be productive to be around other people working, but it isn't always conducive to deep work. We have booths at work for something like this, but there's no sound isolation or door.

I've experienced enough burnout and not feeling productive to pay for a place to go and meditate. I can also probably find a meditation class or maybe a quiet but shared space at my local community center or community gym (I'm in Austin, TX, USA).

I could probably go to an internet-enabled library for deep work, but not all libraries provide booths (most I've seen is in college libraries, which means being an enrolled student). Library solo space is hit or miss. A lot of libraries have reading areas that are shared, which can be distracting.

Re: making it non-profit: Starting and running a not-for-profit corporation is as much work as a regular corporation, possibly more (I've started a nonprofit, which folded, and sat on the board of another). The upside is you may be lucky enough to find wealthy donors, so not all of the money would rely on making enough space rental revenue to cover expenses (beyond just rent). The downside is you need to know where to find wealthy donors.

>I've tried to digital detox at home by leaving all of my devices away in another room. I find myself reaching for my phone to take a picture, ask someone a question, or search for some answer to a question. I tried a half hour and a whole hour. I wasn't trying to meditate; I just wanted to be where I was without distraction. I started counting how many times I reached for my device. I would instinctively try to use my phone a least 10-15 times an hour. Having my always on phone and watch has changed the way I think and act. Since I always have my phone, it feels like an extension of myself. The smartwatch is similar. If I'm not wearing it, I'll still instinctively look at my arm for the time, date, weather, etc.

Get a box with a time lock.

Put ALL your devices in it.

Set the timer to 1/2 hour.

Find EVERY day a half hour to dedicate to this exercise.

After 1 week increase the timeout to 1 hour ...

I appreciate both yours and arkitaip's feedbacks. Good questions to think about.

As to "who's the customers?" I've jotted down 4 types of customer profiles that I think have the most urgent needs. You'll probably understand the scenarios from the descriptions: 1. the writer on deadline 2. the CEO that needs deep thinking (say Bill Gates) 3. the busy couple that needs to talk heart-to-heart (this is for a couple setting) 4. the exhausted dad who just wants to do nothing

As to the urge of constantly reaching for phone, I hear you. One method I find helpful during a "digital detox" is to write down whatever answers I want to search for. This way I can kick the idea out of my mind and stay out of internet a bit longer.

Have you ever done a float tank or sensory deprivation chamber? They are a great “reset”
You would be offering a product defined by what it didn't provide, rather than what it did (i.e no internet and no cell reception).

I can't think of a similar offer, since it's something you can achieve for yourself (given enough willpower) just by turning off your phone and not taking a device.

Would people pay for something they can have for free? Many wouldn't for sure, but would many? Even if they lacked the will power, would they be too embarrassed to admit they needed your service?

If there are no similar businesses that could be a sign it won't work.

People pay for group workout sessions though. They can work out by themselves but they pay to get their motivation up.
Go camping with your mates. Always fun. Good reset.
Unfortunately from where I live, even mountains and canyons have cellular signals. . . .
Then leave your phone at home?
Blunt feedback:

This isn't a startup. You're looking at the intersection of people who:

* Need to get away from distractions.

* Lack self-control to reduce distractions themselves.

* ...but do have discipline to check in regularly to this distraction-detox zone.

* Have something they can do to fill up time that doesn't require connectivity. No google docs, and no streaming music.

* Are not claustrophobic.

* Will visit regularly.

* Will pay.

Yeah it needs to get you laid or paid. I’d make it more of a social thing somehow and do a proof of concept ASAP. Otherwise you’re competing with walking out the door without a phone. Which is, like, hmm… maybe?
There are centers in India where many people pay for a very very similar concept. They are called "Vipassana" centers ( people are not allowed to talk also ). The whole idea is to detox ( no internet / mobile / even talking ), people collectively do Yoga, and eat/drink all natural food for a couple of days.
Sorry, but shouldn't Vipassana be free..? I have been in few meditation camps in Europe for 10 day silent meditation courses (loved it), but I was told it was free by design..?
If it includes stay, they generally charge some amount. ( Basically Stay + food )
The Dhamma centers I've seen only ask for a donation in the height for what you would have otherwise spent on stay + food, and only ask for a donation if you complete the course.
Only way I can see this being profitable is if it's done on a gym-style subscription basis.

You pay $X/mo for access to the service. Your X buys you Y x 2hr slots which you have to book in advance to manage availability.

You can have different tiers for X and Y, but you would need to make sure you have good availability, otherwise people would cancel their subscription if they can never find a good slot.

There's actually a surprising numbers of things one can do without connectivity. My usual routine at a staycation is to (1) first write out everything that comes to my mind -- "emptying" my thoughts. This usually takes up an hour. Then (2) do strategic planning, such as prioritizing to-dos on a 3- to 5-year timeline. (3) do creative work such as writing. Finally (4) rest, or read.
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On a related note, what are some of the best places/ways to discuss startup ideas or even get collaborators?
I'd also like to know. Hopefully HN is one of them.
Anything that requires physical space is expensive to deliver. So you need to have a high perceived value. My guess is no devices is not enough. It would have to be like no devices + sauna or no devices + massage or no devices + luxurious bathtub etc.
A startup is a company designed to scale. Generally through some leveraged mechanism e.g. software, network or marketplace where the economics work better at scale.

What you are describing (putting aside the issue of whether this is appealing) is a small business not a startup.

On the plus side of that equation it's relatively easy to start and inexpensive to try.

We have manga cafes around here. I don't think the margins and staffing requirements suit the "startup" business model, but if you were Adam Neumann then you could still raise $350bn for this.
So you're competing with free public libraries? Most in my city have study booths that have a whiteboard, a table and a couple of chairs, and are isolated form the main walkways.
Europe is full of empty churches that would make nice places to put a few desks in, with a basket at the door to leave phones in. But it's not going to make money.
I like the idea but I think it would appeal more to workers, so cutting off the Internet isn't a great idea. Maybe just require people to use an on-site computer (with only certain sites available) or make them download and use SelfControl [1] or a similar app.

In a broader sense, I do think the "manipulate space for your needs" market will grow in the future, especially as remote work continues to become a viable alternative to the office.

1. https://selfcontrolapp.com/