Does your company do a lot of back-end SQL updates / changes?

The company I'm currently at constantly has things "come up" where they have to "make an exception" and break the business rules to do something through the back-end in the DB that can't be done through the user interface. I understand this may happen once in a blue moon but here its a daily occurrence and always makes me nervous when asked to do these sorts of changes, just curious if this is common or rather unusual as its something I personally hate.