I purchased macbook in 2017, and during that time I got my laptop repaired by Apple Authorized Reseller / Apple Authorized Service Provider in 2020.
However, the keyboard worked for 6 months and I already passed that 4 years. The problem is I just went to the store they gave me 1 paper and they took the paper when I retrieve the laptop.
This website asks me for screenshots or documents. How am I supposed to provide that?
I have three MacBook/MacBook Pros with keyboard problems (mine + 2 kids) and one has been repaired, only to redevelop the issue. That latter one is part of the class, but I get nothing for the former two (one is which is 70% unusable). Sigh.
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[ 0.20 ms ] story [ 33.1 ms ] threadHowever, the keyboard worked for 6 months and I already passed that 4 years. The problem is I just went to the store they gave me 1 paper and they took the paper when I retrieve the laptop.
This website asks me for screenshots or documents. How am I supposed to provide that?
Written testimony is plenty of evidence for lots of things.