In the 80s I could call for free by dialing 111: never understood who paid

13 points by oriettaxx ↗ HN
I cannot recall how I got to know the trick but in the 80s, in Italy, you could call any phone in the world at totally no costs from any street public telephone.

Any idea on how it was possible? and who the hell paid for those phone call?

15 comments

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Some more information would be nice. How did it work, what could you do, what country was that in?
Ok, here some more details: hoping I will not get into trouble :)

I could call any phone numbers for free, including international of course.

Somehow after one hour or so the call could be terminated, but I could call again.

None of the numbers I've called (mainly in the US: friends) have ever being charged for this.

It worked in Italy, when the national owned phone company (the only existing) was still called "SIP" (funny name, eh?): in 1994 was then renamed into current "Telecom Italia"; It was around 1986.

How did it technically work?

I don't recall if it was a rotary dial phone or not, but I had dial "1,1,1", then (and this was the tricky part) I had to give a fast smash down to the metal holder of the receiver: then I could hear the typical sound of a line ready. I would say the "smash the holder" necessary step worked very well in one out of ten public phones, and only some times in one out of five.

I remember I told about this to many friends, but at that time I was one of the few that had somebody to call abroad :)

I recall now my friend started using it to call his father which was working in Venezuela (pretty rich, was one of the owner of a building company in Caracas): funny enough he soon stopped using it since he had to move to the street to call, while it was much easier for his father to call him for free from Caracas: how? he would just corrupt an operator working in the national Venezuela's phone company: the operator would provide his father a free phone line to call abroad.

Years later the father left Venezuela, as many other, and he personally told me the reason: "we had to leave that country: too much corruption" (!) ...pretty bad, eh?

I would add that in Italy (as in many other countries), the "111" is pretty close to many other 'free to call' number, e.g.

* 113 would call the police

* 112 the "carabinieri" (another police)

* 115 fire dep.

* 118 hospital (it was)

* 117 financial police...

so I always suspected that '111' I (ab)used had sure something to do with an emergency line.

"metal holder of the receiver" -> hook switch? You press it down to end the call, usually by "hanging up" the receiver.

"the typical sound of a line ready" -> dial tone?

What would you normally hear when you picked up the receiver on a payphone, before you inserted coins? In my US experience in the 90s, if I were using a payphone, I'd pick up, listen for dial tone, insert my coins, (hear the coi tones, dial tone would pause and come back, IIRC), then dial the number, etc. If I just dialed a number without insering coins, I'd get a recorded announcement that I needed to insert coins; unless it was a free call. From movies, I gather older pay phones didn't let you make free calls generally, you'd need to insert coins before the dial tone; maybe that was common where you lived too?

As I understand it, the payphone phone lines I interacted were specially configured and had additional signalling so the phone company could determine free or paid at the central office and the payphone would signal payment. Private payphones existed where the phone line was normal and calling rates were determined by the phone itself, but it's trickier to do that right.

It makes some sense that a private payphone that would let you make free calls to the 11X numbers might have a synchronization issue. Dialing 111 wouldn't ever connect anywhere in Italy (I think?), but might have triggered the call is paid behavior, and hanging up quickly may have cancelled actually dialing without the phone realizing. There's a lot of tricky timing with detecting hang ups, and exploiting differences in timing gets you into being a phreaker.

As for who paid, if these were private payphones, probably the owner of the phones. Otherwise, the phone company.

You might enjoy this series of audio recordings: http://www.evan-doorbell.com/production/group1.htm

No, there was no dedicated signalling pipeline between the exchange and the payphone. This was widely exploited with the 2600hz noise that the old phreak boxes used to generate and thus have free calling.
Signalling was in band, but still additional --- the exchange didn't play tones down to my house phone to cut the mic until i put in more coins, but they would at the payphone. 2600Hz tone is a bit different, that was used to close one end of a long distance circuit (and then you could play tones to open a new end), but you had to get onto a long distance circuit first.

There were, of course, ways to play the coin insert tones.

> "metal holder of the receiver" -> hook switch? You press it down to end the call, usually by "hanging up" the receiver.

YES

> "the typical sound of a line ready" -> dial tone?

YES

It was exactly what "docbert" explained above (happening in Australia)

> , you'd need to insert coins before the dial tone; maybe that was common where you lived too?

YES: without coins we had, if I recall correctly, a long non-stop constant tone, while with the coin it changed into the "you can call now" tone: "to, toooo"

> Dialing 111 wouldn't ever connect anywhere in Italy (I think?),

you a right

> There's a lot of tricky timing with detecting hang ups, and exploiting differences in timing gets you into being a phreaker.

ah, I got it

> As for who paid, if these were private payphones, probably the owner of the phones. Otherwise, the phone company.

yes, all calls from a public phone, but call abroad, so I guess the company "SIP" had to pay for it: not good, I know :(

thank you Toast0!

I miss the 90s phreaking was amazing there was basically no security at all. In Germany you could basically flash a simple Smartcard into a unlimited telephone card. You could dial into a lot of corp networks and 70% of them used default passwords. Simpler times.
I can guess what was happening, based on a similar thing I used to do in Australia.

111 was either a number for something or possibly nothing (doesn't really matter what) - but it was a free call. So you dialed that, and the payphone decides to allow the call without you paying.

Next, you 'hook flash' the phone. This is basically where you hang up and then let go very quickly. Google that term for more info on it. This causes the exchange to either put your current call on hold and give you a new dialtone, or possibly just hangup the first call and give you a new dialtone. But the hook flash was so fast that the phone itself didn't register the hangup - so it still thinks you've on the initial call to the free number.

So now you've got a dialtone, and a phone that thinks your call is free. So you dial any other number. The phone itself thinks the call is free. The network thinks the payphone is charging you for the call.

Who's paying? Whoever runs the payphone. Presuming that was the phone provider themselves then it wasn't real money they were paying for your call - or at least not unless you were calling overseas...

For many years Australian pay phones had a similar thing, however after the hook flash the keypad was disabled so whilst you had a dialtone, you couldn't dial a number. The workaround was to use a small battery-powered tone generator and hold it to the microphone - it sent the dial tones (DTFM tones) down the line and your call went through.

oh, the 'hook flash' you describe was exactly what I was doing: and your explanation makes so much sense.

thank you so much!

> or at least not unless you were calling overseas...

yes: I was calling overseas :(

Telecom Australia's "information & directory" services always resulted in a standard Australian call connect cost, there was never any such thing as a free call ;-)
Maybe, but 199 was free, and triggered a callback.

Dial 199, hang-up. Wait for the incoming call (phone may or may not actually ring - some had the ringer disabled, but you could still answer the call). Hook flash to get a new dial-tone, and make your free call. The payphone still thought the incoming call was active, so no charge, but the keypad was also disabled - thus the need for a DTFM tone generator to dial your number.

you paid for it, the information ( I'm assuming 111 is "directory information" in what ever nation you live in ), the phone company would always charge you a "flag fall" connecting fee once your call was connected.. why on earth did you ever assume you got free calls?
Directory assistance was free at payphones in many places because the phone books would often be vandalized or missing (or because making it free from payphones was cheaper than maintaining the phone books).
> why on earth did you ever assume you got free calls?

oh, well: I was able to call and talk for more then one hour every time, from my town in Italy to my friend in the US :) :) and.... for years ;)

In Italy the 111 never existed as a service at that time (and I think it does not exist even now), but other similar numbers (112, 113, 115, 118, 117) where all free and were emergency call service (as I wrote above). Btw if I recall correctly the "directory information" number was "12", and was not free (even from public phones, and even when phone book disappeared from public phones, making all of us pretty angry!).

To recap I think Docber, above (talking about Australia), got it right: the 111 was something not in service, but call to it was free.