Tell HN: Wyze maint. Many svcs impacted incl. “Unlocking Wyze Lock with the app”

# Upcoming System Maintenance

Hey friends,

The Wyze app and Wyze websites will be down for scheduled maintenance on February 8th at 12:00 AM PT. The process is expected to be completed by 2:00 AM PT.

## Scope of Impact

- Users will not be able to log in, sign up for accounts, or use the app. - The following sites will go into maintenance mode at the same time: - wyze.com - forum.wyze.com - view.wyze.com - services.wyze.com

### Wyze Cams - Event Videos will not be uploaded to the cloud during this time. - Notifications from during that time will not be sent.

### Wyze Sense - Rules that would be triggered by Wyze Sense in the maintenance window will not work.

### Wyze Services - Cam Plus: - Event Videos will not be uploaded to the cloud. - AI tags will not be generated. - Notifications from that time will not be sent. - Cam Protect: - Event Videos will not be uploaded to the cloud. - AI tags like Person Detection will not be generated. - Notifications from that time will not be sent. - Arming and disarming the system will not work. - Alarms will not trigger the siren on the Wyze Cam. - Noonlight will not be contacted. - Wyze Home Monitoring: - Event Videos will not be uploaded to the cloud. - AI tags will not be generated. - Notifications from that time will not be sent. - Arming and disarming through the app will not work. - The physical Wyze Sense Keypad will still be able to cancel alarms and arm/disarm your system. - Alarms that occur during the maintenance window will trigger the Wyze Sense Hub siren. - Noonlight will not be contacted. - Wyze Lock and Wyze Lock Bolt: - Keypads will still work without the cloud service. - The fingerprint scanner will still work without the cloud service. - Unlocking with the app and auto-unlock WILL NOT function during the maintenance window. - Wyze Thermostat: - The thermostat itself can work without internet but heating/cooling usage data and HVAC filter life data will be lost. - Geofencing may not work. - Wyze Mesh Router: - The router will continue to function. - Some setting changes will be unavailable.

Thank you for your attention!

- Your friends at Wyze