Being an insider to the OTA industry, hoteliers are reckless with their data and buy into very fishy / phishy ways of convincing people to cancel their bookings with OTAs and book directly (to avoid commission).
Almost every hotel account compromised last year in our company (small startup) was due to the hotelier giving someone else their user and password so someone would set up a bot that would automatically send bookers SMS and emails with "your booking was canceled, click here to retry", directing to their own websites.
That's how so many companies are affected by these "leaks".
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[ 4.6 ms ] story [ 15.5 ms ] threadAlmost every hotel account compromised last year in our company (small startup) was due to the hotelier giving someone else their user and password so someone would set up a bot that would automatically send bookers SMS and emails with "your booking was canceled, click here to retry", directing to their own websites.
That's how so many companies are affected by these "leaks".