Ask HN: Will Microsoft be liable for defamatory Bing statements?
Got access to new Bing, tried some chats. It got a few things factually wrong. Then I asked it about a minor business leader I knew who had a scandal.
The ai replied to the effect that:
“Yes, so and so had a scandal. They even had complaints filed with the better business bureau and the california bureau of consumer protection”
First part was accurate and sourced. Second part was invented out of whole cloth. The ai admitted as such when I pressed it.
But, isn’t that a false statement of fact and legally actionable? And it is Microsoft saying it.
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[ 2.8 ms ] story [ 103 ms ] threadPeople thought this about general internet postings then 230 saved the companies. Governments seem a lot less likely to “help” the companies today though.
It’ll likely be decided similarly to copyrights: with messy and impactful trials. If the prompter owns a copyright, then you the searcher may end up responsible for the AIs statements (probs not though).
Microsoft, for example, can’t publish an article on Microsoft.com defaming people and cite section 230.
However, they can link to defamatory sites and excerpt snippets from them, for that isn’t considered publishing.
Bing chat seems an awful lot more like publishing.
The AI-Generated art world seems to want the prompter to be the "artist", but if you prompt bing for search... are you the "creator"? It seems unlikely. On the other hand, Microsoft is "simply" using an algorithm to rehash the existing web.. just like search results page did before, so this is no different.
That's not really true; pre-230 there waa a pretty clear idea of how, absent additional legislation, traditional publisher and distributor liability would apply to online services, and what incentives that created with regard to offering, moderating, and engaging with such services. Section 230 was very much intended to alter the economic incentives, not just to “clarify” liability.
No, 230 is not about “hosting”, its about (what would, absent Section 230, legally be) publishing.
> Microsoft, for example, can’t publish an article on Microsoft.com defaming people and cite section 230.
It absolutely can, if some other “information content provider” submitted the information in it, because they are not legally it’s publisher in that case; that is the central point of § 230. [0]
The question here seems to be what happens when the way interactive computer services relay information from other internet content providers is by farther from relaying distinct externally provided content units that may be mixed, ordered, promoted, demoted, or suppressed by an algorithm, and instead synthesizing new content units from externally provided and actively sourced information.
But the 230 safe harbor doesn’t focus on content units (by any name), it focuses on information, so as long as the defamation comea from information provided by another “information content provider”, no matter what algorithmic means and content structure goes into presenting it, it would seem squarely within the safe harbor.
When defamation arises not from a particular third-party source material, but only from the algorithmic synthesis, things get trickier, but if its all third partt information (even separate pieces of it that the algorithm presents together) it still seems within the safe harbor.
When its (in whole or in part) information Microsoft actively sourced or that the MS-operated algorithm created ex nihilo (hallucination) that makes it defamation, though, that would seem to be Microsoft’s liability.
[0] 47 USC § 230(c)(1): No provider or user of an interactive computer service shall be treated as the publisher or speaker of any information provided by another information content provider.
Not just the companies, also other users whose actions (e.g., reply with quote) would be “publication” under the law without Section 230.
Search is just snippets of other peoples websites. Search companies would like to see themselves as neutral. A common carrier, like the power companies.
GPT is something different. Its original speech. Not just a snippet of somebody else's speech.
For Microsoft to be liable all you need to prove is that when asking a question without any guiding prompts the output contains libel.
And this is the problem because Microsoft isn’t just pointing you to incorrect or libel information but they actively creating and promoting it.
- Was this content published or promoted to other people? (No)
- Was it served in accordance with US law and the license agreement (Yes)
Proving either of those wrong would take a village. Assuming you get past that, you then have to prove that it was done with malicious or defamatory itent. How do you intend on doing that? You could subpeona OpenAI for their training data, but that only works if the training data was manipulated with dishonest intent.
Sure, there are AI-specific unknowns in the legal world. Entertaining this is no more relevant than suing Microsoft for a Swastika you saw on an online Minecraft world though - you knew what you were getting into when you signed up.
They are disregarding their own prior experiences with these sorts of AI chat bots. They are also disregarding that chatgpt was designed to work as a text generator that has zero regard for the truth. [4]
Anyone who recalls history or who works in the field knows that Microsoft is ignoring the expected and actual results of Bing's AI.
Plus, that's just for the US. The rules are different elsewhere.
[1] https://www.nolo.com/legal-encyclopedia/defamation-libel-sla...
[2] https://en.wikipedia.org/wiki/Tay_(bot)
[3] https://en.wikipedia.org/wiki/Zo_(bot)
[4] https://towardsdatascience.com/understanding-gpt-3-in-5-minu...
Microsoft can no longer claim to be just a search engine that connects between a user and information published on the web since their ai search assistant generates bespoke answers to user questions.
There likely is some liability buried there that can be successfully argued in court in favor of the plaintiff.
If say Bing were to tell you something false and defamatory about me, like say that I write Luca fanfiction that ships Alberto and Ercole, their EULA might protect them from liability for the psychological trauma being exposed to that pairing caused you (Alberto and Luca is clearly the OTP for that fandom...) because the EULA is between you and them, but it would not protect them from liability for defaming me because an agreement between you and them cannot waive my rights.
Microsoft is a huge target and filing a suit while this has a lot of buzz is a big PR opportunity, so those court cases will start coming soon enough.
Clearly, Microsoft felt confident they could navigate whatever legal headaches and must believe that seizing this opportunity for Bing to outmaneuver Google was more valuable than whatever that might cost. What we can be sure they didn’t do is go in blind.
Fuck AI though ask an amish farmer how to update your antiquated jquery to angular and just realize how much happier than you he is.
There's something to be admired about their way of life.
How would you feel about BingChat being convinced that “LinkLink’s real name” has been fired from multiple jobs for fraud and it kept repeating it until pressed? That’s basically what it did in the convo I had
increasingly as influence and MKultra esque government and social media programs continue to rollout, it is becoming blatantly obvious who is easily influenced and who is not. Which is exhausting, it shows just how few people really have any autonomy at all.
>disparaging comments about the amish
Why?
https://www.aetv.com/real-crime/child-sexual-abuse-amish
Looks like a naive statement to me, not defamatory.
Has anybody had success in getting ChatGPT to admit that true things it said was wrong?
Companies are never held liable.