FWIW I've been a huge fan of Carlos and his keen insight both before and after I had the pleasure of working with him. His ability to distill complex operational realities into concise, achievable, and actionable advice is pretty unique in the tech business these days.
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[ 2.9 ms ] story [ 23.4 ms ] threadThe cited twitter thread, but unrolled: https://threadreaderapp.com/thread/1598923916218888192.html
Also, be aware that the linked article does not appear in the "all" list: https://carlos.bueno.org/all.html