Ask HN: Namecheap jacked up the price on a domain name, can you explain?

35 points by n42 ↗ HN
Namecheap just quoted me $24 for registration of a domain name, multiple times. After attempting to add it to my cart, each time, it failed to add to cart. Now when I search for the domain, it quotes me $1.5k.

I've never had this happen before with Namecheap. What gives? I'm trying to assume the best. What is an explanation here that is not malicious intent?

21 comments

[ 3.8 ms ] story [ 48.9 ms ] thread
When did Burger King start selling domain names, and does NameSilo handle trademarks?
> It’s a boring complaint

I disagree. If a company portrays itself explicitly or implicitly as offering low prices them it's more than fair when they jack up prices.

Namecheap's own description is "Buy cheap domain names and enjoy 24/7 support."

I do not understand why people feel the need to play the role of a corporate white knight and do their best to shield them from any criticism.

It's a response to people sperging out over silly things which isn't more acceptable just because it's a tech forum.

FWIW, "quit whiteknighting for the megacorps", when someone rejects a comment that happens to slight a corporation, is just as tired as their complaint no matter how effective "down with teh corporations!1" is on social media.

That makes as much sense as accusing someone of whiteknighting just because they happen to defend a female politician or whoever.

I don't appreciate your veiled attempt to conflate accusing a company of false advertising as being a kin to mysiginy and sexism.

Namecheap advertises cheap domains when, as covered in this discussion, it jacks up prices. This is impossible to defend even by the staunchest corporate shill.

It wasn’t veiled, and it was accurate. This whole thread is boring, which was the point.
Fair? Sure. Interesting? Not even slightly.
> Fair? Sure. Interesting? Not even slightly.

Anyone can opt to go off tangents playing semantics games. Meanwhile, if a company portrays itself as selling cheap products and services and then charges a hefty premium in exchange for nothing, they deserve being called out on what amounts to false advertising.

The first thing in the HN guidelines is this:

> On-Topic: Anything that good hackers would find interesting. That includes more than hacking and startups. If you had to reduce it to a sentence, the answer might be: anything that gratifies one's intellectual curiosity.

GP suggested the complaint about nameCHEAP wasn't well received because it's boring, not because it's wrong or unfair. It's not a semantic game I'm playing, I agree that the reason the complaint wouldn't be well received is because it is boring/not interesting.

Downvotes may not mean "this company doesn't deserve to be called out." They may mean "I didn't come here to wade through boring content."

GoDaddy to me is synonym for actively sabotaging their customer's interests.
> I'd be very surprised if a big name like Namecheap were doing that today though.

The risks with getting caught doing that intentionally are very high, but preventing any employee with access to lookup information, email addresses, etc, from selling it has been a very hard problem that most large names have admitted to failing at a few times.

They don’t check whether it is available until the last second. They take it even further than this too, they’ll literally charge your card for a domain they haven’t even checked is available. Then they refund you after. It’s ridiculous.
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I saw a premium domain listed for sale at $60 and went to grab it.. and when I tried to add it, it wouldn't let me. I emailed them and they said it was already taken. So why advertise a domain that is already taken? Definitely annoying.
Yes and every time a GPT post comes up inevitably somebody points out the amazingly unique argument that open AI is in no way open. No sh##, and it's as tired now as it was when it was first pointed out.

It's about as interesting as the armchair philosophy 101 HN comment that humans are also nothing more than statistical token prediction machines.

I stopped using GoDaddy because it seemed like they would squat the domains I'd search for, find, not buy immediately, and then come back to buy a day or two later. Maybe there's some innocent explanation of the behavior, but as a consumer the experience sure felt malicious. I wound up switching to NameCheap after that.

It would be such a bummer if my brain wasn't just finding patterns that didn't really exist in the noise of consumerism and NameCheap started taking on dark patterns like this. Vetting and switching registrars is a headache.

FWIW, I had TERRIBLE experience with Namecheap. Somehow, they managed to mangle the email address attached to my account, and went into a "prove my identity" situation. Yet I couldn't, since the email on file isn't what I used (pro tip: yes, it was).

After a run around with support, I switched to another provider. What's silly is the domains were for my own use only (some VPS servers). I frankly would never recommend Namecheap. Despite their popularity, they're terrible in my experience.

This is an excellent anti-pattern strategy to adopt when searching for a new but premium domain.

No sense tripping up all the gTLD and registars’ mousetraps of shady jacked-up pricing scheme.

I want a free sub-domain name. Can anyone help me? pls
Buy a domain, add CNAME records to your heart's delight. :D
Who do you use as a registrar and why did you choose them?