Tell HN: Telegram sole reason why I still have my contacts since 10 years

31 points by xkcd1963 ↗ HN
Today my new Android Motorola just died, I don't know why, maybe it was a terrestrial cosmic ray? And I don't use backups because of privacy reasons and the Cloud options have anyway too little storage space. So all my stuff over the last year is gone.

Now Whatsapp, every time something like that happens, just deletes everything. On contrare, Telegram saved me like 5x already. Why do we still use Whatsapp I don't understand, its such a crappy experience in comparison.

40 comments

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What’sapp is kind of a communication monopoly in a way especially because it’s owned by Meta. I severely dislike using it but while traveling for example in Mexico it’s the default communication method for most people including locals so while I don’t use it now have been roped into using it in the past Not familiar with telegram personally
> What’sapp is kind of a communication monopoly in a way especially because it’s owned by Meta

It's near monopoly status (despite the poor UX) predates the Meta acquisition, and in fact was probably the main reason for the it.

I'm confused. you don't use local backups for privacy reasons, but you use a 3rd party telegram service to store your contacts
Also confused over this.

If privacy is a concern (and it should be) then why not simply host an instance of say Nextcloud and use something like DavX5 to sync contacts to it. Add incremental encrypted backups to a 3rd service and your good.

This is my setup at least.

>Also confused over this.

I think he means Telegram already has his contacts since he uses it to communicate with them.

>>Also confused over this.

>I think he means Telegram already has his contacts since he uses it to communicate with them.

I am confused over the statement that local backups are not being done due to privacy concerns, while Telegram, which is not a end-to-end encrypted service, is. These two facts stand at odds with each other.

If your immediate local surroundings are not safe enough for encrypted backups of your own data, then remote environments which you have no control over are not going to be any more secure or safe.

Whatsapp gives the option to store backups on my google's drive account which has a free max. of 15 GB compare that to the limitless storage on Telegram and whatsapp offers the encryption of the backup optionally. https://i.imgur.com/R3j0a3h.jpg

One way or another my backup is stored on a 3rd party service, though I confess, it is of course better if it is encrypted.

I don't buy that Whatsapp cares about my privacy. Why would the option to encrypt be optional?

The title talkes about storing contacts, while you hint at 15GBs as being too little.

It would seem that the original title does not match what is being talked about.

Storing you chat logs is a completely different discussion altogether.

And frankly I do not have a horse in this race, as I trust neither Telegram nor Whatsapp and treat all my chat logs as disposable.

Contacts however I save via my own infrastructure, as previously mentioned.

> The title talkes about storing contact

Yes. Good that we are on the same page here somewhat.

> while you hint at 15GBs as being too little

I wonder if you checked the image I provided in the link. There you can read that Whatsapp would store all messages and media, with the option to also include videos. Take notice that it is the only option to have a backup provided by Whatsapp. I don't have the direct option, as you previously had mentioned, to create a local backup. The backup that Whatsapp creates can only be used in combination with google drive.

> It would seem that the original title does not match what is being talked about.

You introduced the topic of local backups; that is not possible with Whatsapp.

Storing you chat logs is a completely different discussion altogether.

I don't know how you would do that without 3rd party software for Whatsapp.

> And frankly I do not have a horse in this race, as I trust neither Telegram nor Whatsapp and treat all my chat logs as disposable.

Good for you to have an opinion on a problem that we don't share.

> Contacts however I save via my own infrastructure, as previously mentioned.

I actually also save (very important) contacts somewhere else, but that doesn't mean that Whatsapp inconveniences me A LOT, whilst its competition never causes me similar problems ever.

:::

EDIT: After much thought I guess I understand what is confusing about my message. Let me put it this way:

Whatsapp:

hypothetical option 1) Limitless storage unencrypted or encrypted on whatsapp: I take it

real option 2) Limited storage unencrypted or not on whatsapp: No

real option 3) lose all my candies

Telegram:

real option 1) Limitless storage unencrypted on telegram: I take it

As example, Whatsapp deletes all messages, all stickers and all media shared. Heck it deletes even media that is older than 3 months (shows a blurred version of it that does not load). It also deletes all contacts except groups for some reason. The contacts that remain within those groups are only saved as phone numbers.

Telegram helped me to look up for contacts searching for their name and translate them to Whatsapp, since many people only use Whatsapp actively.

Maybe it's out of reach in terms of budget? Maybe they don't have the knowhow? Maybe the attack vector is someone in the home?

"Why don't people just" is a train of thought that comes from a very privileged place, which whilst well-intentioned, frequently is oblivious to how fortunate they are.

Not enough allocation of time, no high priority in my life.
They could be living in an abusive environment. I don't know, I'm just guessing here.
Whatsapp gives the option to store backups on my google's drive account which has a free max. of 15 GB compare that to the limitless storage on Telegram and whatsapp offers the encryption of the backup optionally. https://i.imgur.com/R3j0a3h.jpg

Facebook and Whatsapp compare the interlinked contacts aggressively, have done so in the past https://blog.f-secure.com/why-does-facebook-want-my-phone-nu... and will continue to do so. It's false to believe Meta is not milking our data.

EDIT: I'm not saying you believed that, I'm just stating that at least at Telegram I've limitless storage for a decade now AND they don't pretend to lose my contacts.

WhatsApp backups currently do not count towards your Google Drive storage quota or account limit.
That is convenient for Whatsapp but not for me
WhatsApp is end 2 end encrypted. Its not that you lost your data you lost your private key.

WhatsApp has your data but they can't decrypt it.

With telegram your data must be unencrypted in the cloud.

If you value privacy stay with WhatsApp.

He obviously values not having his personal connections destroyed much more than some nebulous privacy talk.
Bullshit. Facebook makes all the software so of course it has keys to your data so by extension the US government does too.
You don't use backups because of privacy reasons, but the reason Telegram can save your data is because it's using backups.

I'm also not the biggest fan of WhatsApp, but a lot of its quirks and oddities do come down to one big design decision, which is that all your chats are e2e encrypted, with the key to the encryption living in your phone. This makes for (relatively) secure communication, but it has the side effect of making the UX in other areas suffer. For example, if your phone dies and you don't back up your chats, there's no way of getting the data back, because the encryption key necessary to unlock the data in the first place lives in your old, dead phone. Or the kind of irritating way that WhatsApp Web works: it needs to connect to your phone because your phone is the only place that your messages are stored.

If you compare this to Telegram, they can do a lot of this stuff more clearly, but this is because they store your messages on their servers, which means that you only need to connect to their servers to view the data. This is obviously a lot more convenient, but the cost is privacy: your communication can no longer be e2e encrypted because otherwise the Telegram servers wouldn't be able to act as a middleman. (Which, as I said earlier, is necessary for the UX experience you're after.)

This is a broad simplification, and there's a bit more going on than just this, but it's a good mental model to have when understanding why the UX of Telegram and the UX of WhatsApp are so different in certain places.

That said:

* "WhatsApp isn't completely e2e, there's flaws/loopholes/situations where not everything is encrypted" - this is almost certainly the case, I'm not saying that WhatsApp is the be-all-and-end-all of encrypted communication, and it is still a company that you're trusting with your data. Think of WhatsApp more like a bike lock: for most people it doesn't need to be perfect, it just needs to be hard enough to get in that it's not worth doing. If your actions make you more likely to be targeted, then WhatsApp may well not cut it as a tool.

* "You can encrypt messages in Telegram" is another valid point, and I did do this with my partner for a few years. In practice, the UX here is far worse than that of WhatsApp, and now we mostly use normal Telegram chats. This might have changed more recently, but a lot of the big issues (like not being able to see the chat on multiple devices) are limitations of the technology rather than implementation.

* "There are tools that do have end-to-end encryption but much better UX" - I am sure this is true, but at least where I am, the three main competitors are SMS, WhatsApp, and Telegram. I'm told Signal is pretty good, but no-one around me uses it so there's not much point using it. Hopefully with the new EU legislation around being able to sync up messages from different applications, this space will become more active.

> I'm also not the biggest fan of WhatsApp, but a lot of its quirks and oddities do come down to one big design decision, which is that all your chats are e2e encrypted, with the key to the encryption living in your phone. This makes for (relatively) secure communication, but it has the side effect of making the UX in other areas suffer. For example, if your phone dies and you don't back up your chats, there's no way of getting the data back, because the encryption key necessary to unlock the data in the first place lives in your old, dead phone. Or the kind of irritating way that WhatsApp Web works: it needs to connect to your phone because your phone is the only place that your messages are stored.

- But both me and Meta know that they have at least my contacts. Couldn't they at least keep those intact? Or optionally store them? What about stickers?

- Why are you talking about UX if it is a technical limitation? And an artificial limitation I'd argue .. they could store my encrypted data on their servers, that would be useful.

At least on my phone, WhatsApp essentially just uses my phone contacts, I wasn't aware that it had any system of contacts of its own. As to storing encrypted data on WhatsApp servers, I assume that's an expense that's not needed if they let Google and Apple handle that. It would be nice if there was more flexibility when it comes to choosing where to store data, but I imagine there's not a lot of commercial value in that.

The reason why I'm talking about UX and technical limitations at the same time is because they're often linked, and particularly so in this case. The technical limitations of a tool will partially define how that tool can be used, and the desired usage of a tool should often help define the technical functionality of that tool. UX is not simply a layer you can slap on at the end.

Viber keeps them but if you had renamed them they revert back to your friend's original username. Does telegram keep the way you renamed your contacts?
I don't know. I would assume they use the name that you define in Telegram for them, and the initial name was the contact that you used on the phone before it was synced.
Whatsapp is also crap in that you cannot block unknown numbers in general. Just one at a time. So unlimited 24/7 spam bot calls are more than possible.
“I still have all my data, I would have lost it because I did not want to store it with the Americans, but it was saved because I stored it with the Russians.”

Okay, good for you. Consider using a phone that allows you to store backups on your own disk if you care about privacy.

In your own terminology:

"At least the Russians don't pretend to lose all my candies, which is highly convenient for me, and I don't have to spend money on storage"

Whatsapp doesn’t ‘pretend to lose your candies’ it doesn’t store them. For your privacy.
Meta has been storing contacts for many years now. I mean, you can find relevant information also on hackernews e.g. https://news.ycombinator.com/item?id=20881512
Your link does not relate to your point.

WhatsApp stores the list of numbers who are in your contacts, not the rest of the information and does not share the list with the rest of Meta:

https://faq.whatsapp.com/1191526044909364/

> We care about your privacy and we don't share your contact list with Meta Platforms Inc. or other Meta Companies for their own use, even when they provide us with services.

If your argument is nothing more than ‘Meta is evil and everything they do is evil and they do everything that is evil’ then just say so, we can just end this thread because it is pointless.

> WhatsApp stores the list of numbers who are in your contacts, not the rest of the information and does not share the list with the rest of Meta:

It doesn't even store the numbers. I lose my phone I lose all my conversations and numbers I had prior. In my recent example it deleted all conversations I had, except the ones I had open in the browser, but it deleted all contents within these conversation and removed the names of the contacts. And I don't believe that Meta doesn't link the data, they lied in the past and there is no reason they wouldn't lie now.

> If your argument is nothing more than ‘Meta is evil and everything they do is evil and they do everything that is evil’ then just say so, we can just end this thread because it is pointless.

My argument is that I lost my contacts for the 5th time already, whilst Telegram in 10 years has never done me this favor.

You clearly don’t understand how things work, which is fine but then it is not fine to throw around accusations on those things.

If you want to keep your data, make backups. You’re not convincing anyone.

Enlighten me o wise tinus_hn
If you want to keep your data, make backups.
I would never have been able to come up with this on my own – thank you for your invaluable advice. I would hire you as my personal security engineer.
Clearly not, otherwise you wouldn’t have lost your important data 5 times. Unfortunately I wouldn’t want to work for you, life is too short to waste it.
But you are investing your time writing with a stranger on the internet on an argument you clearly lost.