Ask HN: Is anyone using ChatGPT to answer support questions?

2 comments

[ 0.26 ms ] story [ 13.4 ms ] thread

Just about every help desk company is working on some kind of GPT integration that's both customer-facing and agent-facing. Intercom comes to mind:

Sort of. I use GPT-4 through Cody.ai to handle queries against a large knowledge base on my site Gnow.ly