This past year I interned at Lyft and had a blast. Their engineering, engineering education, and employees are top notch and have produced great open source projects (Clutch, Confidant, and Envoy).
To be beleaguered by not taking the competition seriously in the early stages and not innovating enough... that's business. I hope the great engineering is retained somehow and wish the new CEO best of luck.
Seems like they took the foot off the gas over the past year and let Uber push them around. It’s hard being number two in a “winner takes all” market with such strong network effects.
There is "subsidize the market until you drive out all the competition and hope you can raise to monopoly prices afterward." And more money just got expensive.
So, Lyft and Uber are locked in a Catch 22 death embrace until one (or both) collapses.
India’s new non profit government sponsored commerce facilitator ONDC is something to follow in this space. Like UPI, but for meatspace logistics vs instant payments and charging substantially less than Uber and Lyft (3% vs 30%, broadly speaking). If successful, I expect the model to spread vs “Big Tech Boom and Capture”.
My sense is these low-fee competitors are hiring the drivers that were banned by the main players for safety violations (murder, theft, etc.). The smaller competitors are low-cost because they lack the support and safety features that add friction (and cost) to the primary players.
Yes, I work for a ride-share company that operates in a developing country. I am not sure what hyperbole you're thinking I am referencing.
If it's the part about murders, you can find many news articles about Uber when you search "Uber murder". This is a problem that all ride-share companies face.
Yes, I don’t disagree that these events occur, I disagree with your assertion that hiring these folks is why competitors can offer lower cost models. It’s because they’re more cost efficient.
Yes... they are more cost-efficient because they skip on background checks, safety tech (like face recognition ban lists, on-ground safety crews for investigating crimes, audio recording, etc.), and support operations.
They also have access to more drivers, because they will hire the drivers that were banned by the big guys.
You can search "Uber murders" and lots of articles pop up. Criminals ask strangers to book rides for them and then rob the captive driver (or signup as drivers and use the app to find victims).
Uber was famous a few years ago for allowing anyone with a driver's license on the platform with no background checks. Uber is definitely past that phase in their business, the smaller players are unfortunately not.
I don't think either company has turned a profit in the last 5 years at least. They're just spending VC money to try to kill the competition. That $4.3 and $1.8 billion isn't from profit, its from VC's trying to outspend each other.
I don't get their strategy. While they are an true tech company - the marginal cost of servicing next client is essentially zero, their network effect is limited to a single city so it will be easy for potential competitors to enter the market.
Their products were feature-complete a long time ago. Why are they still in a growth stage and not making profit which should be easy for essentially brokers?
Where I live, Lyft seems absolutely gutted by Uber's pushes.
The Uber's Tesla rental program has been really popular, and it forces drivers to only drive Uber. In comparison to the past or parallel world where drivers have both apps on at the same time.
So now its all these nice cars, great advertisement for Teslas, less Lyft drivers, and Lyft will therefore surge price to double the cost of an Uber far easier.
This does seem like a death spiral, but Lyft still has some utility because I will still ask for a ride on both platforms and pick whichever one has a driver that comes soonest. Or like today where I will need two cars at the same time, I'm going to call an Uber for myself, and I'm going to call a Lyft for my date from her address to the same location. If only one of the apps let a single user have multiple rides happening in parallel, hint hint.
19 comments
[ 2.9 ms ] story [ 51.4 ms ] threadTo be beleaguered by not taking the competition seriously in the early stages and not innovating enough... that's business. I hope the great engineering is retained somehow and wish the new CEO best of luck.
There is "subsidize the market until you drive out all the competition and hope you can raise to monopoly prices afterward." And more money just got expensive.
So, Lyft and Uber are locked in a Catch 22 death embrace until one (or both) collapses.
https://finance.yahoo.com/news/zero-commission-ride-hailing-...
https://fortune.com/2022/08/02/why-india-could-single-handed...
https://ondc.org/
If it's the part about murders, you can find many news articles about Uber when you search "Uber murder". This is a problem that all ride-share companies face.
They also have access to more drivers, because they will hire the drivers that were banned by the big guys.
Uber was famous a few years ago for allowing anyone with a driver's license on the platform with no background checks. Uber is definitely past that phase in their business, the smaller players are unfortunately not.
Where is the death embrace?
[0] - https://investor.lyft.com/news-and-events/news/news-details/... [1] - https://investor.uber.com/news-events/news/press-release-det...
The Uber's Tesla rental program has been really popular, and it forces drivers to only drive Uber. In comparison to the past or parallel world where drivers have both apps on at the same time.
So now its all these nice cars, great advertisement for Teslas, less Lyft drivers, and Lyft will therefore surge price to double the cost of an Uber far easier.
This does seem like a death spiral, but Lyft still has some utility because I will still ask for a ride on both platforms and pick whichever one has a driver that comes soonest. Or like today where I will need two cars at the same time, I'm going to call an Uber for myself, and I'm going to call a Lyft for my date from her address to the same location. If only one of the apps let a single user have multiple rides happening in parallel, hint hint.